Virtual-Online Interview| NO BPO exp We got you Call Center Agent
2 weeks ago
What you'll be doing
- Handling inbound and outbound customer calls, responding to queries and resolving issues in a professional and timely manner
- Providing accurate information to customers about our products and services
- Maintaining detailed records of customer interactions and following up as needed
- Identifying opportunities to improve customer satisfaction and suggest process improvements
- Collaborating with team members to ensure a cohesive and effective customer service experience
What we're looking for
- Accepting K12 Graduate and Fresh Graduate with or without BPO experience
- Excellent communication and interpersonal skills, with the ability to adapt your style to different customer needs
- Strong problem-solving and critical thinking skills to effectively address customer inquiries and concerns
What we offer
- Competitive salary and performance-based bonuses
- Comprehensive medical and dental insurance coverage
- Opportunities for career advancement and professional development
- A supportive and collaborative work environment
- Flexible work arrangements, including the possibility of remote work
Apply now and become our next Call Center Agent
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