Logistics Scheduler
3 days ago
Job Description:
- Call carriers to confirm on track for loading/unloading. update in mcleod in real time.
- Carrier Coordination: Call and communicate with carriers to confirm they are on track for scheduled loading and
- unloading times. Proactively follow up to address any potential delays or issues.
- Real-Time Updates: Enter and update all load status information in McLeod (TMS) accurately and in real time to ensure
- the system reflects the most current movement and delivery status.
- Problem Resolution: Escalate concerns promptly if a carrier is off schedule and coordinate with the appropriate teams to
- minimize service disruptions.
- Communication: Maintain professional and timely communication with carriers, clients, and internal teams to provide
- visibility on shipment progress.
- Documentation: Ensure all call notes, updates, and carrier confirmations are properly logged for tracking and
- compliance purposes.
Qualifications:
- Strong command of American English with excellent verbal and written communication skills.
- Confident in making outbound calls to carriers and obtaining accurate shipment updates through phone and email.
- Familiarity with transportation management systems (TMS), particularly McLeod Software.
- Experience in performing check calls and load tracking within the UberFreight portal and McLeod.
- Strong attention to detail with the ability to record and update information accurately in real time.
- Ability to work in a fast-paced environment, manage multiple shipments, and meet deadlines.
- Problem-solving mindset with the ability to escalate and coordinate solutions for delays or issues.
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