
IT On call Technical Support
4 days ago
AMENABLE TO WORK IN MULTIPLE WORK LOCATIONS SUCH GENSAN/DAVAO
TRAVEL EXPENSES PAID/REIMBURSABLE
AS TECHNICAL SUPPORT
- Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
- Experience in Windows & non-Windows Operating environment
- Recommend and apply solutions, including on-site repair for remote users
- Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
- Determine and execute system reconfiguration needs.
- Establish end user service level agreements.
- Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
- Supervise complaint ticketing system and follow timely resolution of all work orders.
- Demonstrated ability to provide user support by means of remote access tools.
- Provide status update to the ticketing tools in a timely manner.
- Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
- Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.
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Global Support Representative
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It Support Technician
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NOC Quality Assurance Analyst
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NOC Quality Assurance Analyst
4 days ago
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Provisioning Agent
4 days ago
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Member Experience Specialist
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Appointment Setter
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Management Trainee
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sales technician
2 weeks ago
General Santos, Soccsksargen, Philippines Silicon Valley Computer Group Phils. Inc. Full time ₱100,000 - ₱120,000 per yearJob descriptionSALES TECHNICIANDUTIES AND RESPONSIBILITIES:Serves existing accounts by analyzing work orders; planning daily travel schedules; investigating complaints; conducting tests; resolving problems.Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.Set...