
Appointment Setter
1 week ago
Job Position: Appointment Setter
Shift: 8 hours daily (Mon-Fri)
Company Overview:A Managed IT Services provider that delivers reliable and proactive IT support for small to mid-sized businesses. We currently serve clients across New York, New Jersey, and Connecticut, with ongoing expansion into Miami/South Florida.
Key Responsibilities- Make outbound calls to leads provided through Apollo.
- Present the company's services in a professional and approachable manner.
- Overcome basic objections and secure appointments with business decision-makers.
- Record all calls, notes, and appointment details in Pipedrive CRM using the JustCall dialer.
- Consistently meet daily/weekly KPIs for call volume and appointments set.
- Minimum 1 year of appointment setting or cold calling experience (B2B preferred).
- Strong communication and rapport-building skills with a confident phone presence.
- Familiarity with Pipedrive CRM and JustCall dialer is a plus.
- Ability to follow a structured schedule and stay consistent with outreach.
- Reliable, professional, and goal-driven.
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