Technical System Support
3 days ago
Salary offer depends on your experiences and skills. Your salary expectation will still undergo approval of our client.
Specific Job title/Position: Technical Support Agent
- Graduate of Bachelor's Degree in Computer Science or similar degree or · Associate Degree Holder
- Willing to work ON-SITE in Pasay: Hybrid (3-4 days onsite/ month)
- Amenable to work on a Night Shift Schedule
- At least 1-3 years of experience in a customer-focused, technical support environment
- Has experience in providing support via email and phone
- REQUIRED - Work experience in troubleshooting SaaS application
- REQUIRED - Experience with JavaScript, HTML, and XML
- Experience with Service Cloud knowledge a plus
- Excellent English, oral and written, communication skills
- Can Start ASAP
Job Types: Full-time, Permanent
Pay: Php25, Php30,000.00 per month
Application Question(s):
- Are you willing to work on a fixed Night Shift Schedule?
- Are you willing to work onsite in Pasay ? (Around MOA) - Hybrid for now until further notice- usually 3-4x onsite / month
- If needed, are you willing to to report FULLY onsite in PASAY for few months for your training?
- How many years of total working experience do you have in Multinational companies and supporting International clients?
- How many years of total working experience do you have in Customer service role?
- How many years of total working experience do you have in providing technical support?
- How many years of total working experience do you have in providing support via EMAIL?
- How many years of total working experience do you have in providing support via PHONE CALL?
- How many years of total working experience do you have in Troubleshooting SaaS Applications?
- How many years of total working experience do you have in JavaScript?
- How many years of total working experience do you have in XML?
- How many years of total working experience do you have in HTML?
- How many years of total working experience do you have in Service Cloud ?
- How much is your expected salary? Php - basic pay/month
Education:
- Bachelor's (Preferred)
Work Location: In person
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