HR Specialist

3 days ago

Bonifacio Global Metro Manila, Philippines John Clements Consultants, Inc. Full time ₱300,000 - ₱600,000 per year

Responsibilities

  • Works as a subject matter expert with organization's HRIS with the ability to understand how the systems work together and use this knowledge to resolve employee needs, complete processes, test new processes and troubleshoot as appropriate.
  • Serves as the escalation point and subject matter expert in the areas of benefits and retirement.
  • Process benefit/retirement vendor files, including funding files and error reports
  • Complete HR processes in Workday
  • Creates and complete Human Resource documents pertaining to employment, dates of service, benefits, etc.
  • Maintains employee Human Resource personnel files and provides requested information during regulatory visits to the system facilities (Join Commission, surveyors. etc.)
  • Serves as an effective communicator with internal and external customers, to include employees, managers, HR partners, vendors, and other cross functional partners.
  • Works closely with employees of the Centers of Excellence (COE) to resolve inquiries that require plan interpretation, exceptions, etc.
  • Meets or exceeds all performance-related induvial Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
  • Works closely with centers of excellence (COS) to deeply understand the tasks needed to support initiatives, programs and offerings
  • Assists with the service delivery of seasonal Human Resources initiatives, such as Annual Benefits Enrollment.

Qualifications

  • Graduate of Bachelor's Degree in Human Resources / Business Management  or relevant field of study
  • 2+ years of HR experience or HRIS experience in a global shared service environment
  • 2+ years of benefits experience in a global shared service environment (healthcare, etc.) is required
  • Preferably with strong knowledge in HRIS systems (Workday, etc.)

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