NOC Technician

2 days ago

Manila, National Capital Region, Philippines Staff Domain Inc Full time ₱500,000 - ₱1,000,000 per year

Number of positions: 2 (NOC 1 and NOC 2)

Setup and Location: Onsite - Ortigas or Alabang

*Employment Type:* Full-time

Work Schedule:

NOC 1

DayShift (AEST)Shift (PHT)

Tuesday - Wednesday10:00 PM - 8:00 AM8:00 PM - 6:00 AM

Wednesday - Thursday10:00 PM - 8:00 AM8:00 PM - 6:00 AM

Saturday7:00 AM - 7:00 PM5:00 AM - 5:00 PM

Sunday7:00 AM - 7:00 PM5:00 AM - 5:00 PM

Rest Days:

  • (AEST) Sunday 7:00 PM - Tuesday 10:00 PM / Thursday 8:00 AM - Saturday 7:00 AM
  • (PHT) Sunday 5:00 PM - Tuesday 8:00 PM / Thursday 6:00 AM - Saturday 5:00 AM

NOC 2

DayShift (AEST)Shift (PHT)

Monday - Tuesday10:00 PM - 8:00 AM8:00 PM - 6:00 AM

Thursday - Friday10:00 PM - 8:00 AM8:00 PM - 6:00 AM

Saturday - Sunday7:00 PM - 7:00 AM5:00 PM - 5:00 AM

Sunday - Monday7:00 PM - 7:00 AM5:00 PM - 5:00 AM

Rest Days:

  • (AEST) Tuesday 8:00 AM - Thursday 10:00 PM / Friday 8:00 AM - Saturday 7:00 PM
  • (PHT) Tuesday 6:00 AM - Thursday 8:00 PM / Friday 6:00 AM - Saturday 5:00 PM

Ready to do work that actually excites you?

We're looking for a NOC Technician to join our team and support our largest AU MSP client. This role ensures uninterrupted monitoring, troubleshooting, and escalation of issues across our network and infrastructure. The successful candidate will be part of a rotating schedule that guarantees round-the-clock service coverage.

What You'll Do

You'll be the kind of person who:

  • Provides initial technical support via phone, email, chat, or ticketing system.
  • Escalates tickets within 30 minutes if not resolved and ensures clear documentation for handovers.
  • Responds to and triagesLevel 1 support tickets, including:
  • Software/application issues
  • Network connectivity checks
  • Password resets and account lockouts
  • Printer & peripheral issues
  • Monitors and responds to server issues using system alerts (Auvik, RMM).
  • Monitors and responds to network issues (Firewalls, Routers, Switches, APs) via PRTG, Auvik.
  • Monitors backup issues via Backup Radar, resolving where possible
  • Performs scheduled overnight tasks such as patching OS/3rd party software and routine maintenance checks.
  • Follows SOPs for recurring tasks to ensure consistency and efficiency.
  • Documents all service desk activities accurately in Autotask and maintains proper time entries
  • Ensures proactive and clear communication during shift handovers.
  • Escalates recurring issues to the 24/7 Team Leader.
Why You'll Love Working Here
  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more
  • Compressed Workweek - full-time 40 hours in only 4 shifts per week, giving you more rest days compared to a standard schedule.
  • Night Differential Pay - premium pay for hours worked between 10:00 PM - 6:00 AM.
  • Training and Certification Support (Cisco, Microsoft, AWS, etc.) to help you advance your career.
  • Career Growth Opportunities - potential path to Level 2/3 Support or Network Engineering.
  • Exposure to Global IT Operations - work with international teams and infrastructure.
Let's Talk

If you're thinking "this sounds like me"-it probably is. Click Apply. We can't wait to meet you.

  • NOC Technician

    3 weeks ago

    Manila, National Capital Region, Philippines HIKINEX Full time

    Job DescriptionWe are seeking a skilled and motivated NOC Technician to join our team. The NOC Technician will be responsible for monitoring and maintaining our clients' network infrastructure, ensuring optimal performance and uptime. This role requires a proactive individual with strong technical skills and the ability to troubleshoot and resolve network...

  • NOC Technician

    6 days ago

    Manila, National Capital Region, Philippines Staff Domain Full time

    OverviewNumber of positions: 2 (NOC 1 and NOC 2)Setup and Location: Onsite – Ortigas or AlabangEmployment Type: Full-timeWork Schedule: See NOC-specific schedules below.NOC 1Work Schedule: Tue-Wed: AEST 10:00 PM - 8:00 AM / PHT 8:00 PM - 6:00 AM Wed-Thu: AEST 10:00 PM - 8:00 AM / PHT 8:00 PM - 6:00 AM Sat (Day): AEST 7:00 AM - 7:00 PM / PHT 5:00 AM -...

  • Dedicated NOC Professional

    4 days ago

    Manila, National Capital Region, Philippines beBeeNetworkOperations Full time ₱800,000 - ₱1,200,000

    Job DescriptionWe are seeking a skilled and dedicated Network Operations Center (NOC) Agent to join our team. As a NOC Agent, you will play a vital role in ensuring the health and stability of our network infrastructure.Your primary responsibilities will include monitoring network performance, analyzing data to identify potential issues, and collaborating...

  • NOC Technician

    2 days ago

    Manila, National Capital Region, Philippines Sourcepass Full time $60,000 - $80,000 per year

    We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology,...

  • NOC Infrastructure Specialist

    2 days ago

    Manila, National Capital Region, Philippines beBeeNetwork Full time ₱900,000 - ₱1,200,000

    NOC Technician (Infrastructure Support)Job SummaryWe are seeking a skilled NOC Technician to monitor, troubleshoot, and maintain critical network infrastructure. This role ensures 24/7 availability, rapid incident response, and compliance with regulatory standards.Key Responsibilities:Monitor network infrastructure (LAN, WAN, firewalls, VPNs, cloud...

  • NOC Engineer

    2 days ago

    Manila, National Capital Region, Philippines Broadridge Financial Solutions Full time

    NOC Engineer (Hybrid - Flexible Options) page is loadedNOC Engineer (Hybrid - Flexible Options)Apply locations Manila Ayala Ave time type Full time posted on Posted 2 Days Ago job requisition id JR1075420At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career,...

  • Senior NOC Agent Dish Network

    2 days ago

    Manila, National Capital Region, Philippines Staff4Me Full time ₱900,000 - ₱1,200,000 per year

    As a NOC Agent you will be a vital team member responsible for monitoring, troubleshooting, and maintaining the health of our Wi-Fi and television network. Your role is critical in ensuring the uninterrupted delivery of high-quality services and content to our customers. Join us in a dynamic and collaborative environment where your technical expertise,...

  • NOC Tier II with Linux OS Coding experience

    2 days ago

    Manila, National Capital Region, Philippines Complete Development (CoDev) Full time ₱800,000 - ₱1,200,000 per year

    We are searching for a highly motivated, dedicated, and experienced team member who understands the importance of business relationships to deliver our vision.  Who has the ability to adjust quickly to changing conditions, relishes tackling challenges in a fast-paced environment and delivers results with confidence, collaboration and determination.Our ideal...

  • Network Operations Centre

    5 days ago

    Manila, National Capital Region, Philippines beBeeSupport Full time ₱800,000 - ₱1,200,000

    Job Title: IT Support SpecialistWe are seeking a skilled and dedicated IT Support Specialist to join our team. As an integral member of our Network Operations Centre, you will be responsible for ensuring the uptime, stability, and security of critical IT systems.About the Role:This is a key position within the NOC where you will provide initial technical...

  • NOC Engineer

    1 day ago

    Manila, National Capital Region, Philippines Broadridge Full time $70,000 - $120,000 per year

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.Role OverviewWe are seeking a skilledNetwork Operations Technicianto monitor, troubleshoot, and maintain critical network infrastructure...