Customer Services Representative
6 days ago
Company Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting.
Position: Customer Services Representative (Open for fresh graduate)
Company Industry: BPO company
Location: BGC, Taguig City,
Salary Offer: Php 20,000 - Php 24,000
Work Schedule: Graveyard Shift
Work Set Up: Onsite
BENEFITS :
Government Mandated Benefits
HMO
Sick leave
Vacation Leave
*other benefits will be discuss during job offer.
Job Requirements:
Bachelors Degree in any related field
Knowledge or experience in Customer Services Representative is an advantage.
Amendable to work in shifting/Graveyard Shift
Amendable to work as soon as possible.
Job Responsibilities:
Handle customer inquiries via phone, email, chat, or in-person in a timely and professional manner
Provide accurate information about products, services, and policies.
Resolve customer complaints and issues with patience and empathy.
Maintain records of customer interactions and transactions.
Escalate complex issues to the appropriate department when necessary
Support the team in maintaining customer satisfaction and loyalty
Recruitment Process:
Initial Interview
Second Interview
Final Interview
Job Offer
Job Type: Full-time
Pay: Php20, Php24,000.00 per month
Work Location: In person
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