Customer Services Representative

2 days ago


Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱20,000 - ₱24,000 per year

Company Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting.

Position: Customer Services Representative (Open for fresh graduate)

Company Industry: BPO company

Location: BGC, Taguig City,

Salary Offer: Php 20,000 - Php 24,000

Work Schedule: Graveyard Shift

Work Set Up: Onsite

BENEFITS :

Government Mandated Benefits

HMO

Sick leave

Vacation Leave

*other benefits will be discuss during job offer.

Job Requirements:

Bachelors Degree in any related field

Knowledge or experience in Customer Services Representative is an advantage.

Amendable to work in shifting/Graveyard Shift

Amendable to work as soon as possible.

Job Responsibilities:

Handle customer inquiries via phone, email, chat, or in-person in a timely and professional manner

Provide accurate information about products, services, and policies.

Resolve customer complaints and issues with patience and empathy.

Maintain records of customer interactions and transactions.

Escalate complex issues to the appropriate department when necessary

Support the team in maintaining customer satisfaction and loyalty

Recruitment Process:

Initial Interview

Second Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php20, Php24,000.00 per month

Work Location: In person



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