Customer Service Representative

6 days ago

Taguig, National Capital Region, Philippines AGS Health Full time ₱250,000 - ₱500,000 per year

Company Description

AGS Health is the premier brand for healthcare revenue cycle solutions.

We are an analytics-driven, technology-enabled organization that provides healthcare billing, coding, and customized analytics solutions to some of the nation's largest healthcare organizations. Our client success team is second-to-none in collaborating with clients to achieve their revenue goals.

Our technology and services ease our customers' administrative and financial burdens, so they can focus on their core mission of providing high-quality patient care.

Work Setup:
100% onsite at McKinley Hill, Taguig

Work schedule:
Night shift

Start Date:
September 15

Inbound call (Voice Account)

Role Description

This is a permanent role for a Customer Service Representative. The Customer Service Representative will handle daily tasks including responding to customer inquiries, providing support, and ensuring customer satisfaction. The role requires addressing customer service issues and enhancing the overall customer experience. This is an onsite role located in
McKinley Hill, Taguig.

Qualifications

  • Experience in Customer Service, Customer Support, and handling Customer Service Representatives.
  • Ability to ensure high levels of Customer Satisfaction and enhance the Customer Experience
  • Good communication and interpersonal skills
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and in a team setting
  • Experience with customer service software or tools is a plus
  • Fluency in English, both written and verbal
  • HS Graduate or Bachelor's degree

Send your updated CV or inquiries

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