loan processing assistant

2 weeks ago

Legazpi, Bicol, Philippines Pandr Outsourcing Full time $40,000 - $60,000 per year

Ensure smooth and accurate loan application processing while delivering exceptional client support from start to finish.


Job Overview

We are looking for a detail-oriented and organised Loan Processing & Client Support Officer to handle application data entry, document verification, and client communication. You will be responsible for ensuring all applications are accurate and complete before submission, as well as maintaining strong client relationships throughout the process. This role also provides operational support to the team, including monitoring application progress and assisting with follow-up tasks.

Requirements
Key Responsibilities

Application Processing & Data Entry

  • Input and update client application data across three key system interfaces.
  • Check all required documentation for completeness and accuracy.
  • Identify and resolve application inconsistencies before submission.

Client Condition Sourcing

  • Reach out to clients for outstanding documentation and conditions.
  • Maintain ongoing communication until all required information is gathered.

Operational Support

  • Monitor application progress and provide updates to the internal team.
  • Assist with follow-up data uploads or adjustments in client files.
  • Support team meetings via Zoom and maintain meeting notes when required.

Qualifications
  • Previous experience in loan processing, mortgage support, or financial administration.
  • Clear and confident English communication skills (written and verbal).
  • Proficiency in data entry, document management, and CRM systems.
  • Highly organised, detail-oriented, and able to work with minimal supervision.
Benefits
  • Healthy, conducive work environment (Great Place to WorkTM – Certified three years in a row)
  • Competitive salary
  • 16 leave credits + all client-based holidays
  • De Minimis/ Allowances (Upon regularization)
  • HMO coverage + dependent
  • Lots of opportunities to enhance your skills, acquire new experiences, work among experts, and grow your career.
  • Exposure to world-class, high-level management from local and international direct supervisors.

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