payment officer

2 weeks ago

Bonifacio Global Metro Manila, Philippines Double Eagle Amusement and Leisure Corporation Full time ₱300,000 - ₱600,000 per year

About the Role

The Payment Officer is responsible for managing and processing all player and company financial transactions within the gaming platform or organization. This includes handling deposits, withdrawals, vendor payments, and internal disbursements while ensuring compliance with financial regulations, anti-money laundering (AML) laws, and responsible gaming policies.

The role requires strong attention to detail, confidentiality, and a thorough understanding of digital payment systems, gaming finance operations, and risk management.

Key Responsibilities:

  • Process player payments, refunds, and withdrawals promptly and accurately.

  • Verify and reconcile online transactions across multiple payment gateways (credit/debit cards, e-wallets – GCash, Maya, GrabPay, online banking systems, crypto, etc.).

  • Coordinate with local banks, payment processors, and e-wallet providers to support payment-related operations and enhancements.

  • Monitor payment system performance and report any irregularities or fraudulent activities.

  • Ensure compliance with local financial regulations (e.g. BSP guidelines) and global standards (AML, KYC), and data protection policies.

  • Coordinate with customer support, finance, and compliance teams to resolve payment-related issues.

  • Manage vendor and partner payments, ensuring all transactions are properly documented.

  • Prepare daily, weekly, and monthly payment reports for management.

  • Assist in system audits and maintain accurate financial and transactional records.

  • Recommend process improvements to enhance payment efficiency and security.

  • Analyze digital payment data to identify trends, risks, and opportunities for growth.

  • Support the rollout of new payment features and services in the Philippine market.

  • Perform tasks or responsibilities as may be assigned by the Management and Department Head.

Job Qualifications:

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

  • Minimum of 1–3 years of experience in payments, finance, or accounting—preferably in the gaming, or online entertainment industry.

  • Familiarity with online payment systems, digital wallets, and cryptocurrency platforms is a strong advantage.

  • Excellent analytical and numerical skills.

  • Strong knowledge of AML/KYC procedures and compliance requirements.

  • Proficiency in Excel and financial reporting tools.

  • Familiarity with gaming payment systems, merchant accounts, and fraud prevention tools.

  • Strong attention to detail and ability to work under pressure.

  • Excellent communication and coordination skills.

  • High integrity and confidentiality when handling sensitive financial data.

  • Willing to work on shifting schedule, including weekends or holiday (if applicable)

  • Amenable to work at BGC, Taguig City

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