Front Desk Associate

3 hours ago

Angeles City, Central Luzon, Philippines 11SPRING Full time ₱43,600 - ₱58,800 per year

The Front Desk Associate is responsible for administering the day-to-day activities of the business office, including but not limited to: maintenance of the records of patients, scheduling of patients, inventory and order of dental supplies, and updating the daily and monthly report.

Reception Management

  • Manage day-to-day operations of dental clinics. (e.g. open and close dental clinic according to the schedule).
  • Maintain the cleanliness of the reception area.
  • Check the daily schedules of the patient's appointment.
  • Maintain and do a liquidation of petty cash.
  • Answer and respond to telephone calls with professionalism.

Patient Management

  • Maintain a neat and clean reception area at all times and greet all the patients with courtesy.
  • Assist patients to complete all necessary forms and documentations.
  • Check and update patient information in the system.
  • Oversee patient relations and handle patient complaints.
  • Able to check the schedule of the dentist on a daily basis.
  • Confirm and follow up upcoming appointments and recalling patients according to their scheduled date thru calls and text before and the day of their appointment.
  • Collect payment from patients at the time of the treatment.
  • Assist in the treatment room as needed.

Records Management

  • Ensuring the accuracy of the daily Report, expense Report, monthly closing of accounting and some additional reports based on the assigned tasks per branch.
  • Gather, update and accurately record the patient's information to the system.
  • Securing complete charting and patient consent and treatment done must be scanned and uploaded and documented properly.

Inventory Management

  • Monitor inventory and order dental supplies as needed.
  • Monitor and make sure all dental supplies equipment is working properly.

Job Requirements:

  • Excellent communication skills and exceptional organizational skills.
  • Ability to excel in customer service skills.
  • Time management and multitasking abilities.
  • Computer literacy in basic applications like google suite, email and Microsoft Office.
  • Must have an outgoing personality and possess a professional etiquette as front desk associate.

Qualifications:

  • Graduate of any four (4) year course
  • Fresh graduates are welcome to apply
  • Experience in Front Desk is an advantage but not required
  • With pleasing/delightful personality
  • Amenable to commute or relocate to Malolos, Bulacan

Job Types: Full-time, Permanent

Pay: From Php14,867.50 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Language:

  • English (Preferred)

Work Location: In person

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