Front Desk Receptionist

1 hour ago

Cebu City, Central Visayas, Philippines Prime Care Alpha Full time ₱168,000 - ₱180,000 per year

Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail.

  • Offering a warm welcome and creating a positive first impression to customers.
  • Maintaining patient records, updating information in the database, and handling paperwork related to insurance and billing.
  • Collecting patient information, verifying insurance coverage, and ensuring all necessary forms are completed accurately.
  • Processing payments for services rendered, collecting copays, and assisting with insurance claims.
  • Providing assistance and support to patients as needed, which may include directing them to the appropriate department or assisting with basic inquiries.
  • Handling incoming calls from patients, other medical offices, and sometimes even vendors. You'll need to be able to prioritize calls, take messages accurately, and answer basic inquiries.
  • Keeping the reception area tidy, organized, and welcoming for patients.
  • Managing appointments efficiently is essential. This involves scheduling, rescheduling, and canceling appointments as necessary, while also ensuring that the schedule is balanced and manageable for the healthcare providers.
  • Hand out employee applications.

Job Types: Full-time, Contract

Pay: Php14, Php15,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Front desk: 1 year (Required)

Work Location: In person

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