Front Office Associate

6 days ago

LapuLapu City, Central Visayas, Philippines Bluewater Resorts Full time ₱150,000 - ₱300,000 per year

Job Summary:

The Front Office Associate is responsible for providing exceptional customer service to guests during their stay, ensuring a smooth check-in and check-out process, and handling all front desk operations efficiently. This role involves communication with guests, resolving issues, and coordinating with various hotel departments to ensure a pleasant experience for all visitors.

Qualifications:

  • A degree in hospitality or related field is preferred.
  • Previous experience in a customer service role, preferably in the hospitality industry.
  • Strong communication and interpersonal skills, with a friendly and approachable demeanor.
  • Proficient in using hotel management software and Microsoft Office Suite.
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and a proactive approach to guest service.
  • Basic math skills for handling financial transactions and reporting.

Job Type: Full-time

Pay: Php15, Php25,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Discounted lunch
  • Employee discount
  • Life insurance
  • Staff meals provided

Work Location: In person

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