Medical Coordinator
7 days ago
JOB QUALIFICATIONS:
- Graduate of Bachelor's Degree in Marketing, Business Management and/or equivalent course.
- Preferably with 1 year of sales or client facing experience; Fresh graduates are welcome to apply.
- Has great communication and negotiation skills.
- Having experience in medical/ healthcare is an advantage but not required.
- Willing to work on-site in BGC, Taguig.
JOB RESPONSIBILITIES:
• Coordinate and manage patient appointments for evaluations, consultations, follow-
ups, and medical procedures.
• Serve as a liaison between patients, doctors, and the sales/clinical team to ensure
smooth scheduling and accurate communication.
• Maintain regular contact and build long-term relationships with patients to ensure
they receive consistent, high-quality care and support
• Provide patients with general information and reminders about procedures, pre- and
post-care instructions in line with established protocols, as well as available services.
• Accurately update and maintain patient records through the Patient Management
System, ensuring confidentiality and data integrity.
• Assist in coordinating diagnostic results, follow-up care, and referrals as needed to
streamline the patient journey.
• Recommend and implement ideas to improve patient experience, clinic efficiency, and
overall service quality.
• Support administrative tasks such as handling inquiries, coordinating with internal
departments, and managing patient documentation.
• Ensure clinic compliance with health and safety standards by reporting issues and
maintaining orderly patient flow.
• Perform other responsibilities that may be assigned by management relevant to the
position.
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