Medical Scheduling Administrator

4 days ago

Taguig, National Capital Region, Philippines AS White Global Full time $40,000 - $50,000 per year

THE OPPORTUNITY

Our partner, a prominent U.S.-based company with over three decades of expertise across the legal and insurance sectors, specializing in medical and insurance support services - is looking to expand their team in the Philippines.

They are looking for a Medical Scheduling Administrator to join their team and play a key role in scheduling and coordinating appointments with physicians using internal systems, physician portals, and direct communication with doctors' offices.

This role requires daily onsite presence at our BGC Taguig office, working US Eastern Time hours from 8:30pm to 5:30am PHT.

KEY RESPONSIBILITIES

  • Schedule exams using the system database, doctor portals, and phone communication with physician offices.
  • Confirm appointment details, including dates and times, with physicians' offices.
  • Offer scheduling assistance to other offices when needed.
  • Ensure accurate documentation and data entry of all scheduling activities.
  • Coordinate necessary ancillary services as required.

SKILLS, EXPERIENCE & QUALIFICATIONS

  • At least 2 years of experience in voice or administrative support, preferably in the medical or healthcare field.
  • Skilled in managing high call volumes and providing efficient administrative assistance.
  • Strong verbal and written communication skills in English.
  • Highly organized with excellent time management and the ability to meet tight deadlines.
  • Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats, file extensions, and general internet navigation.

ASW OFFERS

  • A diverse, inclusive, and supportive company culture.
  • Competitive remuneration.
  • Opportunity to collaborate and work with global clients and stakeholders.
  • Medical benefits.
  • Great Paid Leave entitlements.
  • Team outings, travel opportunities, company parties/events, and other exciting activities.
  • Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
  • Industry and role-related training.
  • Ongoing career opportunities.

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