Compliance Officer

GRAB THESE PERKS WHEN YOU GET HIRED

• Competitive salary package
• HMO coverage from Day 1
• Attendance bonuses and meal allowances
• Complimentary rice, drinks, and snacks
• A fun work environment with a focus on work-life balance
• Access to an entertainment and gaming area
• Monthly basketball and volleyball games
• Fun Fridays with games and more to unwind and bond with colleagues

KEY RESPONSIBILITIES

• Drive best practice for around data compliance within e-ib and e-mms, Delegated Lending Approvals, loan file compliance, funding partner reviews and to deliver support to meet these requirements.
• Process 3rd party accreditation requests (Branch, Broker and Mortgage Manager) and perform annual compliance reviews.
• Various reporting duties including but not limited to Losses register and Compliance calendar maintenance and follow up.
• Assist the Credit Risk Manager in planning, facilitating and conducting compliance and operational audit reviews and the completion of required reporting and remedial action.
• Complete systems and process testing and documenting clear results and remedial action, e.g. e-mms servicing and applied business rules, excel calculators used in the origination process and vendor accreditation processes.
• Providing regulatory advice and research, supporting and establishing standards, policies, procedures and specificationsfor all group products and servicesto ensure compliance with (but not limited to) consumer credit, AML and privacy laws.
• Ensuring compliance with all legislation, regulations, ASIC, AUSTRAC, ACMA and OAIC published regulatory guides and any other governmental or departmental guides.
• Preventing illegal, unethical, or improper conduct, and minimising risk to the business.
• Actively participate in the development and maintenance of policies, procedures and compliance and risk management framework for all products and services.
• Maintain a regular risk & compliance register that tests and records outcomes of reviews and monitoring for improvement.
• Aid in financial crime and fraud related projects including any transaction monitoring and fraud risk scoping projects.
• Manage the risk incidents register and record, triage and investigate all reported operational risk incidents such as reporting suspicious matters, urgent reporting, compliance audits, or requests for information or documents.
• Undertake internal investigations, logging and reporting incidents and breaches, mitigating impacts of breaches and developing, and executing remediation measures under the guidance of the Credit Risk Manager.
• Building and maintaining an effective Compliance and Risk training framework; and conducting and ensuring regular and adequate training is provided to all individuals within the group.
• Implement and manage the Compliance training program across the business departments.
• Complete compliance reports and provide recommendations to the Credit Risk Manager on improvements.
• Liaise with external partners on compliance matters including audit outcomes and remedies where required.
• Understanding and applying the Mortgage House Customer Service Charter delivery standards required to deliver exceptional customer service.

SKILLS, KNOWLEDGE & EXPERIENCE

• Prior Banking or Financial Services experience ideally in Mortgage Origination, Mortgage Management and Securitisation with the ability to demonstrate sound understanding and knowledge of financial services legislation and compliance requirements.
• 3 years of progressive experience in a similar compliance role.
• Experience in implementing and maintaining frameworks, processes and training to meet regulatory requirements.
• Experience in using data to inform decisions and identify trends to drive operational performance improvement.
• Experience working in a customer centric environments that place the needs of the customer at the forefront of decision making.
• Successful experience in building and maintaining strong relationship management skills to drive organisational change and compliance.

PERSONAL ATTRIBUTES

• Passionate about driving system, policy and process improvements.
• Genuine interest in banking and finance regulatory requirements with a curiosity and ability to stay up to date, interpret and communicate changes in requirements.
• Exhibit a high level of interpersonal and communications skills, with the capacity to build strong working relationships.
• Ability to explain regulatory requirements in a meaningful and engaging way to operational colleagues.
• Excellent planning and time management skills to ensure deadlines are met.
• Ability to constructively challenge and educate colleagues of the importance of compliance adherence.
• Ability to be discreet when dealing with sensitive issues.
• Remain calm when working under pressure or to deadlines.
• High attention to detail.
• High level of intellectual curiosity and not rely upon face value information.
• Exhibit strong diligence to see investigations through to a conclusive outcome