
Customer Support Rep
18 hours ago
HIRING Customer Support Representative
We are looking for enthusiastic and customer-focused individuals to join our support team. As a Customer Support Representative, you'll be the first point of contact for our customers, helping them resolve issues and providing a positive service experience. No prior experience is required—we provide full training
Qualifications:
Must be at least a High School or Senior High School graduate (with diploma or certificate)
Strong English communication skills are required
Open to working on holidays, weekends, rotating shifts, and extended hours
Must be able to start immediately
Key Responsibilities:
Address customer inquiries and complaints, offering timely and appropriate solutions
Build and maintain strong, trust-based relationships with customers through effective communication
Deliver accurate, complete, and reliable information
Maintain detailed and organized records of customer interactions and transactions
Follow established communication protocols, procedures, and company policies
Perks and Benefits:
Night differential pay
13th month salary
Monthly performance incentives
Additional bonuses for sales performance and perfect attendance
Opportunities for career advancement
Health Maintenance Organization (HMO) coverage
What to Bring:
Two (2) copies of your resume
One (1) valid government-issued ID
COVID-19 vaccination card
A pen for completing forms
Please Note:
This is a full-time on-site position located in Cebu City. Virtual interviews are not available. We are looking for committed individuals who are ready to work in person and follow all health and safety guidelines.
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