Customer Support Rep

18 hours ago


Cebu City, Central Visayas, Philippines Work Avenue And Business Solutions Incorporated Full time ₱150,000 - ₱300,000 per year

HIRING Customer Support Representative
We are looking for enthusiastic and customer-focused individuals to join our support team. As a Customer Support Representative, you'll be the first point of contact for our customers, helping them resolve issues and providing a positive service experience. No prior experience is required—we provide full training

Qualifications:

Must be at least a High School or Senior High School graduate (with diploma or certificate)

Strong English communication skills are required

Open to working on holidays, weekends, rotating shifts, and extended hours

Must be able to start immediately

Key Responsibilities:

Address customer inquiries and complaints, offering timely and appropriate solutions

Build and maintain strong, trust-based relationships with customers through effective communication

Deliver accurate, complete, and reliable information

Maintain detailed and organized records of customer interactions and transactions

Follow established communication protocols, procedures, and company policies

Perks and Benefits:

Night differential pay

13th month salary

Monthly performance incentives

Additional bonuses for sales performance and perfect attendance

Opportunities for career advancement

Health Maintenance Organization (HMO) coverage

What to Bring:

Two (2) copies of your resume

One (1) valid government-issued ID

COVID-19 vaccination card

A pen for completing forms

Please Note:
This is a full-time on-site position located in Cebu City. Virtual interviews are not available. We are looking for committed individuals who are ready to work in person and follow all health and safety guidelines.


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