Sales Admin Specialist

Drive Business Success Through World-Class Sales Operations

Outsourcing connects local talent to worldwide opportunities, and this role puts you at the center of it. By driving seamless sales operations and strengthening client partnerships, you'll directly influence business growth across borders. Shape strategies, support global teams, and grow a career that makes an international mark without leaving the country.

What You'll Do in This Role

Be part of our client's team as a Sales Admin Specialist, where you'll support business growth through efficient sales administration, CRM management, client coordination, and partner communication-helping create a seamless experience for both clients and internal stakeholders.

Your Career at a Glance

Employment Type: Full-time

Shift: Shifting

Work Setup: Hybrid, Metro Manila

Why You'll Love This Role

• Competitive salary package
• Hybrid work arrangement
• HMO coverage with a free dependent upon regularization
• Prime office location in Metro Manila (easy access to MRT stations, restaurants, and banks)
• Fully customized Emapta laptop with peripherals
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to office gyms (Ortigas and Makati) with a physical fitness trainer
• Exclusive lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• 20 annual leaves (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

What It Takes to Succeed

• Strong verbal and written communication skills
• At least 1 year of experience in BPO operations as a service delivery associate or admin, team leader
• Experience in sales as an outbound sales rep or team leader is preferred
• Background in providing administrative support to a sales team
• Supervisory experience in service delivery or sales operations is preferred
• Ability to handle and coordinate with multiple clients
• Experience with international or multinational companies is a plus
• Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Proficiency in using and/or managing CRM tools
• Experience creating reports with PowerPoint and PowerBI
• Strong time management, prioritization, and multitasking skills

How You'll Contribute

Administrative

• Support Growth Team administrative tasks
• Assist the Client Solutions Director in managing GBP compliance with the established sales process
• Manage client relationships and ensure the new client experience remains positive throughout Sales and Implementation
• Assist GBPs with proper handovers to the Project Implementations team and monitor client interactions, intervening when necessary
• Draft proposals, service agreements, and other materials for clients
• Update and maintain consistency, accuracy, and completeness of data in the Customer Relationship Management (CRM) tool
• Send emails and schedule appointments on behalf of GBPs
• Take inbound calls, make outbound calls, manage live chat interactions, and respond to emails to ensure inbound leads are handled quickly
• Document all Referral Partner Agreements and provide details to relevant stakeholders
• Manage communications with all Referral Partners regarding milestone updates (first call, proposal sent, deal won or lost, payment received, amount to be invoiced as validated by finance)
• Manage client visit logistics including booking boardrooms, ensuring set-up, and printing relevant materials
• Collate all sales and marketing collateral and ensure the latest files are accessible
• Prepare regular reports for internal stakeholders
• Use available tools and software for reporting and communication
• Manage multiple tasks and prioritize responsibilities effectively in a fast-paced sales environment

Other Responsibilities

• Perform any administrative or non-administrative duties assigned by company representatives through direct written order or verbal assignment

Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in

With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO