Back Office Support
4 days ago
Job Summary
The Customer Service Rep is responsible for supporting all order management (ETPS2) in APAC. Main job is to process all orders and dispatch them to all APAC UPS warehouses for delivery to end consignee. This also includes Return shipment or Defective parts from customers, documentation process and updating proof of delivery to the system and to customers.
Responsibilities and Duties
- Main responsibility is dispatching orders with the correct deadline time, parts in reserved status and alerting the concern warehouse.
- Taking manual and live orders. Responsible for taking orders either via phone or email, Info will be transferred to RTM for dispatch.
- Creating Commercial Invoice for international shipments.
- Answer inbound and outbound calls as well as assist customers who have specific inquiries on their orders
- Responsible in maintaining the On time performance report.
- Responsible for any amendment on orders (i.e. Delivery address, contact details, deadline) to meet the target SLA
- Will have some specific task to the Call Center like specialization of accounts/customers or added reporting modules
Qualifications and Skills
- Associate/College Graduate
- Willing to work on shifting schedule
- Working knowledge on MS Office especially on MS Excel
- Keen to details
- Can work with minimal supervision
- Good communication skill (Written / Oral)
- Team Player
- Fixed term employment
Benefits
Competitive salary
Perfect attendance bonus
Life and accident insurance
Job Type: Temporary
Pay: Up to Php19,000.00 per month
Work Location: In person
-
Back Office Support
2 weeks ago
Tacloban P, Philippines Virtual Staffing Solutions Full time ₱150,000 - ₱250,000 per yearDescriptionThe Back Office Support plays a vital role in ensuring smooth operations by handling administrative, clerical, and support tasks that enable our front-line and customer-facing teams to perform efficiently. This role involves data processing, documentation management, coordination with internal departments, and maintaining accuracy and compliance...
-
Sales Support Associate
4 days ago
Angeles City, Central Luzon, Philippines VBV Project Support Solution Full time ₱150,000 - ₱250,000 per yearKey ResponsibilitiesResearch industrial areas in Italy via Google Maps / Google Earth to identify potential client factories (based on given criteria).Prepare customized solar panel installation quotations using company templates.Edit simple satellite/map images to illustrate potential solar panel layouts.Maintain organized records of leads, quotations, and...
-
Hiring Customer Service Representative
4 days ago
Cebu City P, Philippines Strategic Office Support Inc. Full time ₱200,000 - ₱250,000 per yearNow Hiring: Healthcare Support AssociateWork Location: On-site at eBloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule: Shifting | Follows U.S. Client HoursEmployment Type: Full-TimeAbout the RoleStrategic Office Support, Inc. (SOS) is expanding its Cebu operations We partner with U.S.-based healthcare providers to deliver top-quality administrative...
-
New Patient and Back Office CSR
2 weeks ago
Tacloban P, Philippines Virtual Staffing Solutions Full time ₱200,000 - ₱350,000 per yearDescriptionThe Back Office Agent is responsible for the efficient and accurate handling of administrative and data management tasks, with a primary focus on processing incoming faxes and retrieving medical records. This role is crucial for ensuring that confidential documents are sorted, organized, and delivered to the correct departments in a timely manner....
-
Customer Service Representative
1 week ago
Cebu City P, Philippines Strategic Office Support Inc. Full time ₱250,000 - ₱500,000 per yearWe're Hiring: Healthcare Support AssociateOnsite | Cebu IT Park – Ebloc 3 Building, Padriga St., Lahug, Cebu CityFull-time | Rotating 8-hour shifts, may include nights/weekends (based on U.S. client schedules)About the Role:Join a dynamic support team providing critical back-office and administrative assistance to U.S.-based healthcare providers. You'll...
-
Back End Developer
3 weeks ago
Angeles, Philippines Pro5.ai Full time"Location: Remote (with optional office visits in Prague and meetups in Manila) Experience Required: 6+ years About the Role Join our Filipino team of engineers who design and build API and Data solutions that play a critical role in our internal and customer‑facing offerings. You’ll be expected to think outside the box, design and defend solutions, and...
-
Healthcare Support Associate
1 week ago
Cebu City P, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per yearNow Hiring: Healthcare Customer Service Associate (Onsite – Cebu IT Park)Work Location: Ebloc 3 Building, Padriga St., IT Park, Lahug, Cebu CityWork Schedule: Schedule aligned with U.S. client operationsAbout the RoleWe are looking for passionate and career-driven Healthcare Customer Service Associates to support U.S.-based clinics and healthcare...
-
Client-Facing Global Recruiters
24 hours ago
Angeles, Philippines Office Beacon LLC Full timeClient-Facing Global Recruiter Location: Onsite Company: Office Beacon About the Role We’re looking for a dynamic Client-Facing Global Recruiter to partner closely with our Sales and prospective clients in designing and delivering top-tier talent solutions. This is a consultative and strategic recruiting role — you’ll scope roles, define success...
-
Content & Digital Marketing Strategist
23 hours ago
Angeles, Philippines The Back Room Offshoring Inc. Full timeWe’re looking for a Content & Digital Marketing Strategist who can bring both creativity and strategic thinking to our brand’s digital presence. You’ll be responsible for shaping and executing content and campaign strategies with a strong focus on LinkedIn and B2B marketing while also supporting broader initiatives across digital and recruitment...
-
Urgent Hiring: Workforce Coordinator
4 days ago
Cebu City P, Philippines Strategic Office Support Inc. Full time ₱250,000 - ₱450,000 per yearWorkforce CoordinatorStrategic Office Support Inc. (SOS)On-site | Cebu IT Park | Full-Time | 2025 HiringAbout the RoleStrategic Office Support Inc. is looking for a proactive and detail-oriented Workforce Coordinator to support our healthcare operations. This role ensures accurate attendance tracking, timely reporting, and effective coordination with both...