Go to Market
2 hours ago
Job Description:
- Assist in planning, implementing, and monitoring operational strategies to achieve company goals.
- Support the Operations Director in improving processes across logistics, retail, inventory, and after-sales.
- Provide operational insights to management and help create action plans for execution.
- Logistics & Supply Chain Management
- Coordinate with HQ/China for shipment schedules, stock requirements, and product allocations.
- Ensure timely importation, customs clearance, and delivery of stocks to the main warehouse and retail branches.
- Monitor inbound/outbound logistics, ensuring minimal delays and accurate documentation.
- Warehouse & Inventory Operations
- Oversee warehouse performance, including accuracy of inventory, picking/packing efficiency, and stock movement.
- Ensure proper storage, safety compliance, and adherence to warehouse SOPs.
- Monitor stock levels, slow-moving items, fast-moving items, and inventory risks.
- Retail Operations Oversight
- Coordinate with Authorized Retail Stores (ARS) and store supervisors to ensure smooth daily operations.
- Oversee compliance to store standards, merchandising guidelines, staffing schedules, and sales targets.
- Assist in reviewing store performance and executing operational improvements.
- After-Sales & Service Center Coordination
- Oversee service center operations, including repairs, parts availability, turnaround time, and customer handling.
- Ensure after-sales team complies with DJI global standards.
- Support in resolving escalated customer concerns and warranty issues.
- Process Improvement & Compliance
- Develop and enforce Standard Operating Procedures (SOPs) across all operational departments.
- Ensure company policies, local compliance requirements, and DJI global guidelines are followed.
- Conduct audits and checks across warehouse, retail stores, and service centers.
- Supervise department heads under operations (warehouse, logistics, retail operations, service center).
- Mentor and support staff to enhance performance and productivity.
- Assist in manpower planning, training, and performance evaluation.
- Prepare regular operational reports for the Operations Director and top management.
- Coordinate with finance, sales, marketing, HR, and procurement for cross-functional alignment.
- Ensure proper communication with HQ teams for operations-related concerns.
Qualifications:
- Bachelor's Degree in Business Administration, Operations Management, Supply Chain, or related field.
- Minimum 5 years experience in operations; tech/retail/electronics industry is a strong advantage.
- Experience managing logistics, warehouse, retail, and after-sales operations.
- Strong leadership and team management skills.
- Excellent communication in English and Filipino (Chinese/Mandarin is a plus).
- Strong analytical and problem-solving abilities.
- Proficient in MS Office/Google Workspace; knowledge of ERP/WMS systems is an advantage.
- Fluent in Filipino (Tagalog), English and Chinese (Mandarin)
- Ability to work under pressure, multitask, and handle multiple departments.
Job Type: Full-time
Pay: Php50, Php100,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person
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