Officer - Business Analysis

2 weeks ago

Manila, National Capital Region, Philippines Okada Manila Full time

I. MAJOR RESPONSIBILITIES AND DUTIES:

  • Performs business analysis for projects of low to medium complexity.
  • Engages stakeholders and business owners to understand, define, validate and document business requirements.
  • Analyzes business requirements and identify risks and gaps in requirements/processes. Work with subject matter experts and stakeholders to understand, resolve, validate and document.
  • Coordinates and facilitates requirements gathering meetings. Track requirements status throughout the project.
  • Documents and facilitates approval of business requirements in various forms such as Change Request, Business Requirements Document, Interface Requirements Document, Business Process Workflows.
  • Participates in Vendor Sourcing activities by providing input on business requirements as selection criteria.
  • Documents requirements traceability with support from testing team and project manager.
  • Serves as a subject matter expert on business requirements and related applications.
  • Works with manager and/or Sr. Specialist to prioritize workload as needed.
  • Assists in identifying potential business risk in fixes for system issues or bugs.
  • Conducts in-depth system training to business users as needed.
  • Provides input on system training content related to business process and user functionality.

II. JOB SPECIFICATIONS

Educational Requirement:

  • Bachelor's Degree in IT/Business or equivalent years of experience.
  • Any related IT, Management or Technical type certification is an advantage.

Experience Requirements:

  • 1+ years experience in IT Business Analysis
  • Knowledge of Casino, Hotel, Finance, Food & Beverage, Back of House Admin applications is a plus.

Leadership Skills:

  • Facilitation and coordination skills
  • Ability to build and maintain stakeholder and business user confidence
  • Initiative and proactiveness in communicating risks and gaps related to requirements to facilitate resolution.
  • Ability to communicate with individuals and groups from all levels of the organization.
  • Good problems solving skills
  • Ability to think critically and evaluate solution options

Technical Skills:

  • Business Analysis
  • Business Requirements Documentation
  • Business Requirements Management
  • Process mapping and documentation
  • Advanced knowledge of MS Office applications
  • Working knowledge of MS Visio

Other Qualifications:

  • Excellent verbal and written communication skills.
  • Proficiency in both spoken and written English is a must.
  • Tagalog and Japanese speaking is an advantage but not an absolute necessity.
  • Excellent attention to detail; Highly analytical
  • Good time management and organization skills.

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