Medical Receptionist

1 week ago

Manila, National Capital Region, Philippines BruntWork Full time ₱150,000 - ₱250,000 per year

This is a remote position.

Schedule: Monday–Thursday, 9:00 AM–3:00 PM PST (1-hour unpaid break)
Client Timezone: Lake Oswego, OR
Total Weekly Hours: 20 Hours

Become part of a thriving Medical Receptionist that's redefining accessible mental health services. This fully remote organization is dedicated to providing compassionate, patient-centered care to individuals across the region. With rapid growth and an expanding team, this is an exciting opportunity to play a vital role in connecting patients with life-changing psychiatric support — all while working from the comfort of your home.

This position is ideal for someone passionate about healthcare and eager to make a meaningful impact. As the practice grows, there will be opportunities to advance into full-time roles, making this a perfect step for professionals seeking to build a career in healthcare administration.


Responsibilities

  • Be the first welcoming voice patients hear when reaching out for mental health support

  • Capture new client information accurately and efficiently with empathy and professionalism

  • Coordinate closely with the intake team to ensure timely follow-up for new patients

  • Make professional follow-up calls to therapists and urgent care facilities regarding referral packets

  • Conduct outreach to medical practices to share patient availability and practice services

  • Assist in executing targeted email campaigns and marketing communications

  • Perform general administrative tasks to support smooth day-to-day operations

Requirements

  • Prior experience in medical reception or healthcare administration (strongly preferred)

  • HIPAA compliance knowledge and certification (required)

  • Proficiency with phone systems (GoToConnect experience is a plus)

  • Excellent verbal and written communication skills for professional patient interactions

  • Strong computer literacy for email and administrative systems

  • Self-motivated with the ability to work independently in a remote setting

  • Professional phone presence with exceptional customer service skills

  • Availability to work Pacific Time hours to align with practice operations

Independent Contractor Perks

  • Permanent work-from-home arrangement

  • Immediate hiring

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