
Medical Receptionist
1 week ago
This is a remote position.
Schedule: Monday–Thursday, 9:00 AM–3:00 PM PST (1-hour unpaid break)Client Timezone: Lake Oswego, OR
Total Weekly Hours: 20 Hours
Become part of a thriving Medical Receptionist that's redefining accessible mental health services. This fully remote organization is dedicated to providing compassionate, patient-centered care to individuals across the region. With rapid growth and an expanding team, this is an exciting opportunity to play a vital role in connecting patients with life-changing psychiatric support — all while working from the comfort of your home.
This position is ideal for someone passionate about healthcare and eager to make a meaningful impact. As the practice grows, there will be opportunities to advance into full-time roles, making this a perfect step for professionals seeking to build a career in healthcare administration.
Responsibilities
Be the first welcoming voice patients hear when reaching out for mental health support
Capture new client information accurately and efficiently with empathy and professionalism
Coordinate closely with the intake team to ensure timely follow-up for new patients
Make professional follow-up calls to therapists and urgent care facilities regarding referral packets
Conduct outreach to medical practices to share patient availability and practice services
Assist in executing targeted email campaigns and marketing communications
Perform general administrative tasks to support smooth day-to-day operations
Prior experience in medical reception or healthcare administration (strongly preferred)
HIPAA compliance knowledge and certification (required)
Proficiency with phone systems (GoToConnect experience is a plus)
Excellent verbal and written communication skills for professional patient interactions
Strong computer literacy for email and administrative systems
Self-motivated with the ability to work independently in a remote setting
Professional phone presence with exceptional customer service skills
Availability to work Pacific Time hours to align with practice operations
Permanent work-from-home arrangement
Immediate hiring
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