Virtual Medical Receptionist

2 days ago

Manila, National Capital Region, Philippines Inside Out Full time ₱50,400 - ₱67,200 per year

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:



C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"

JOB TITLE

Virtual Medical Receptionist

JOB ID

GIURIC

INDUSTRY

Medical

LOCATION

LATAM / PH

JOB STATUS

Full Time

WORK SCHEDULE

8:00am to 5:00pm / 9:00am to 5pm EST

SALARY

PH $6 to $7 and LATAM $7 to $8

TARGET START DATE


ROLE OVERVIEW

About the Role:

Our alternative medical business, specializing in hyperbaric oxygen therapy, intravenous nutritional's, physicals, and other wellness modalities, is seeking a highly skilled and professional Virtual Assistant (VA) to manage our phone calls and administrative tasks. This role is crucial for improving our client communication and freeing up our on-site staff to focus on patient care. The ideal candidate will be a proactive, detail-oriented individual with exceptional communication skills and a strong cultural alignment with the US market.

Key Responsibilities

  • Phone Call Management: Answer all incoming phone calls in a professional and prompt manner.
  • Information and Appointment Setting: Address client questions about services and pricing, and book appointments using an external link.
  • Message Taking and Relay: Capture and relay messages accurately and efficiently to on-site staff via email or text.
  • Client Communication: Maintain a high level of professionalism and cultural awareness to ensure a positive experience for our older, established clientele who prefer direct conversation.
  • Administrative Support: Assist with various tasks as needed to support the on-site team and doctor.

Qualifications & Skills

  • Experience: Proven experience working in a medical practice or a similar client-facing role is highly preferred.
  • Communication Skills: Exceptional verbal and written communication skills with a minimal to no accent.
  • Technical Proficiency: Familiarity with booking systems and a willingness to learn new software.
  • Cultural Alignment: Strong understanding of US culture and professional etiquette.
  • Work Ethic: A proactive and reliable individual who is self-motivated and can work independently.

#LI-NC1

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