Medical-Dental Virtual Assistant

3 hours ago

Bonifacio Global Metro Manila, Philippines GBSS Full time ₱300,000 - ₱450,000 per year

Official role title: Medical-Dental Receptionist

Join our dynamic team as a Medical-Dental Receptionist and help support our Australian client by ensuring smooth, efficient, and high-quality administrative operations within a medical-dental practice. This role requires a strong attention to detail, excellent communication skills, and a commitment to providing outstanding patient care and service.

You'll be working in a friendly, collaborative environment that values professionalism and continuous learning. Over time, you'll have the opportunity to transition from on-site to remote work once training is complete.

About the Role

We're looking for an experienced Medical-Dental Receptionist to support an established Oral and Maxillofacial surgery practice based inAustralia. You'll be part of a friendly and collaborative team that values professionalism, care, and precision. This role is ideal for someone who thrives in a structured medical or dental setting and enjoys delivering excellent service to patients and practitioners alike.

Who We Are

At GBSS, we're not your average BPO—we believe work should be fulfilling, not draining. We're all about empowering you to grow, learn, and thrive in a culture that's supportive, chill, and driven by real collaboration. Ready to be part of a team that values your voice and your hustle? Come join us, and let's make things happen Grow with GBSS, where your potential meets opportunity.

What You'll Be Doing

  • Handling data entry and maintaining accurate electronic patient records
  • Populating charts with medical information, radiology files, and correspondence
  • Managing email communication with referrers, specialists, anaesthetists, and patients
  • Preparing and verifying operating lists, ensuring completeness and accuracy
  • Sending patient receipts, surgical details, and hospital lists as required
  • Supporting the team with day-to-day administrative and reception duties

About You

  • 2-3 years experience in medical or dental receptionist, ideally in a specialist practice setting
  • Excellent verbal and written communication skills in English
  • Strong computer literacy, especially in Microsoft Office
  • Detail-oriented, organised, and comfortable handling sensitive data
  • Willingness to learn and adapt to new systems and workflows
  • Experience with Clinic to Cloud (or similar cloud-based medical software) is an advantage

Why Join Us?

  • HMO Benefit + free dependent
  • Leave accrual upon hiring
  • Wellness perks
  • Work-life balance

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