Client Care Receptionist

2 weeks ago

Manila, National Capital Region, Philippines Bill Gordon and Associates Full time ₱446,512,000 - ₱668,536,000 per year

100% English speaking/writing positions available - Vacant FT positions.

JOB DETAILS:

Bill Gordon & Associates - We are a US based Social Security Disability law firm.

100% remote position, no travel necessary - (work from home)

**Opportunities for both lateral and vertical growth within the firm.

**Paid training.

REQUIREMENTS:

Advanced English - Written and spoken

3 years minimum phone - customer service/call center experience.

Positive customer service attitude

Computer with Windows 8 or higher and quality headset

A quiet work environment with no outside noises or home distractions.

Reliable internet/electricity and quiet work environment. Backup options are a major plus.

A reliable major internet provider with minimum speeds of 100MB Download, 50MB Upload and a ping of less than 50. (No WiFi Models, phone hotspots or local antenna providers)

Full time availability Mon-Fri between the hours of 6am - 5pm US MST (9pm - 8am PHIL) No weekends

Ability to learn new computer programs, multi-task, remain focused with minimal supervision, self-motivated, adaptable to change and willing to learn new tasks.

CLIENT CARE RECEPTIONIST POSITION:

We are currently looking for staff who would be a good fit for our CCR team. This position prioritizes inbound phone calls, with a smaller amount of non-phone work and outbound calls to fill in gaps of downtime between inbound calls. This role consists of multiple different types of inbound/outbound calls with current clients, former clients, medical providers, potential clients and the social security administration. Job duties include screening potential clients, taking messages, transferring calls, sorting inbound faxes, making various different types of outbound calls to clients and processing documents.

SALARY: 37,171k - 55,762k PHP monthly (may vary based on current exchange rate) – Full Time 40-hour weekly schedule (4-6 USD/Hr) – Free of tax deductions. Each agent earns a base rate plus daily performances bonuses. Each agent also earns a quarterly bonus every 3 months as well as paid sick time off (PTO). **All employees are independent contractors. No benefits provided, no tax deductions. **

HOW TO APPLY:Send English resume and a short recording telling us about yourself, your best work quality and why you are interested in working with our firm. Use this link https://online-voice- to record. Attach both your resume and recording in an email to with the subject: CCR - Remote Position.

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