Customer Success Specialist

Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) - NCR Roche Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) - NCR role at Roche Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) - NCR Roche Manila, National Capital Region, Philippines 1 day ago Be among the first 25 applicants Join to apply for the Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) - NCR role at Roche Get AI-powered advice on this job and more exclusive features. At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.The PositionThe Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) position is primarily responsible for developing and pursuing business opportunities within the designated territory and/or assigned projects. Key responsibilities include driving business expansion, refining business strategies, diversifying the customer base, and consistently achieving sales targets. This field-based role offers the opportunity to be part of Roche Diagnostics' sales team.The OpportunityExecute effective sales strategies and initiatives in order to achieve or exceed sales targets within your assigned area Builds a deep understanding of each customer account – its structure, organizational dynamics, influential stakeholders inside and outside the account, and their priorities, decision-makers, and product preferences Oversee and ensure that statistical information such as census and pricing are provided to finance accordingly before the final proposal Build long-term value-based relationships by continuously uncovering customers’ changing needs, improving customer experience, anticipating new opportunities for their business in the future, and adding value through creative solutions/products Build credibility with customers and stakeholders at different levels by demonstrating business acumen, professional expertise, confidence, and effective communication Identify and develop business opportunities within the area of responsibility and collaborate across teams to ensure attainment Present and sell products to key decision-makers and stakeholders by analyzing customer needs and proposing solutions where applicable Collaborates with team and cross-functional groups to create exceptional customer experiences Ensure timely implementation and execution of all business activities, which align with company policies and SOPs and follow the highest compliance standard Who you are:Bachelor’s Degree Medical Technologist or related fields is an added advantage 3+ years of sales-related experience, preferably in IVD, medical devices, or related fields Relevant and proven complex sales experience is preferred Preferably with IVD market knowledge coupled with an entrepreneurial flair, resilience and a growth mindset Location: This role will be based in NCR .Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.Roche is an Equal Opportunity Employer. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Sales, Marketing, and Product Management Industries Pharmaceutical Manufacturing, Biotechnology Research, and Medical Equipment Manufacturing Referrals increase your chances of interviewing at Roche by 2x Get notified about new Customer Success Specialist jobs in Manila, National Capital Region, Philippines . Senior Executive, Customer Success (Philippines) Pasay, National Capital Region, Philippines 2 months ago Makati, National Capital Region, Philippines 2 days ago Makati, National Capital Region, Philippines 6 days ago Pasig, National Capital Region, Philippines 2 weeks ago Manila, National Capital Region, Philippines 1 month ago Quezon City, National Capital Region, Philippines $800.00-$1,300.00 1 month ago Pasig, National Capital Region, Philippines 1 month ago National Capital Region, Philippines 6 days ago Quezon City, National Capital Region, Philippines $800.00-$1,300.00 2 months ago Pasig, National Capital Region, Philippines 1 month ago Customer Service Support Specialist (North America) Makati, National Capital Region, Philippines 2 weeks ago Customer Services Assistant (Receptionist) - Pasay Pasay, National Capital Region, Philippines 1 week ago Customer Service Support Specialist (North America) Makati, National Capital Region, Philippines 2 weeks ago Manila, National Capital Region, Philippines 1 month ago Makati, National Capital Region, Philippines 3 months ago Makati, National Capital Region, Philippines 3 days ago Manila, National Capital Region, Philippines 1 week ago Pasig, National Capital Region, Philippines 1 month ago Manila, National Capital Region, Philippines 3 months ago Manila, National Capital Region, Philippines 1 week ago Quezon City, National Capital Region, Philippines $800.00-$1,300.00 2 months ago Muntinlupa City, National Capital Region, Philippines 3 months ago Manila, National Capital Region, Philippines 4 days ago Manager, Customer Success - Remote Operations Manila, National Capital Region, Philippines 2 weeks ago Makati, National Capital Region, Philippines 3 weeks ago Muntinlupa City, National Capital Region, Philippines 6 days ago Pasig, National Capital Region, Philippines 1 month ago Makati, National Capital Region, Philippines 4 weeks ago Quezon City, National Capital Region, Philippines 1 month ago Marikina, National Capital Region, Philippines 3 months ago Makati, National Capital Region, Philippines 3 weeks ago Manila, National Capital Region, Philippines 4 weeks ago We’re unlocking community knowledge in a new way. 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