Asset Management Support
1 day ago
Job Roles and Responsibilities:
- The Asset Management Support role is responsible for assisting in the day-to-day operations of the asset management process, ensuring accurate and efficient tracking, maintenance, and control of company assets throughout their lifecycle. This includes hardware, software, and other IT assets. The Asset Management Support Specialist will work closely with the Asset Manager and other stakeholders to maintain asset data integrity, support asset procurement and disposal processes, and provide reports and insights on asset
utilization.
Essential Duties and Responsibilities:
Asset Tracking and Data Management:
- Maintain accurate and up-to-date asset records within the asset management system.
- Track asset movement, including deployment, relocation, and disposal.
- Conduct regular physical audits of assets to verify inventory accuracy.
- Reconcile asset records with financial and procurement systems.
Generate reports on asset inventory, utilization, and lifecycle status.
Asset Deployment:
- Identifying the asset requirements, defining the deployment timeline, and allocating resources.
- Setting up the assets according to organizational standards and user needs.
Maintaining an inventory and tracking system to monitor asset location, status, and usage.
Asset Maintenance and Support:
- Monitor asset maintenance schedules and coordinate repairs or replacements as needed.
- Provide support to users on asset-related issues, such as hardware troubleshooting or software installations.
Other Duties:
- Assist with the development and implementation of asset management policies and procedures.
- Collaborate with IT and other departments to ensure alignment on asset management practices.
- Stay up-to-date on industry best practices and trends in asset management.
- Perform any other duties as assigned by the Asset Supervisor or SMO Head.
Job Qualifications:
Education:
- Associate's or Bachelor's degree in IT, Business, or related field preferred.
- ITIL or Asset Management certifications a plus.
Experience: - 2 to 3 years of experience in an IT support or asset management role.
- Experience working with asset management systems and tools.
- Basic understanding of IT hardware, software, and licensing models.
Skills: - Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Excel and other data analysis tools.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Problem-solving and analytical skills.
- Ability to adapt to changing priorities and deadlines.
Working Conditions:
Primarily office-based, but may require occasional travel to other company locations or to conduct physical asset audits.
May involve some lifting and carrying of IT equipment.
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