Technical Support Representative

Job Description:We are looking for a Customer Support Representative (Voice Account) who will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent customer satisfaction. The ideal candidate should have strong communication skills, a professional attitude, and a passion for delivering...

Key Responsibilities:Handle customer inquiries via phone (voice support) and assist in resolving issues in a timely and professional manner.Provide accurate product or service information to customers.Maintain a positive and friendly attitude in all customer interactions.Document and track customer interactions and issues in the system.Collaborate with other...

FREE MEALS AND SNACKS ARE ON US Cut down on expenses while working onsite with our free daily lunch meals, breakfasts, and treatsA Great Place to Work Certified: Enjoy these perksHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion),...

About the roleProvide strategic support to the bonds management team.Key responsibilitiesMonitor performance and surety bonds for compliance and status updates.Request and collect bond waivers, extension documents, and supporting memos from sites/groups.Obtain insurance quotations, prepare approval memos, and instruct providers to issue specimens/bonds and...

Job Description:We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring customer satisfaction. You will handle inbound calls, emails, and chat messages, assist with product or service...

Job description:We are looking for dedicated Customer Service Representatives (CSR) for a Healthcare Account that will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.Key Responsibilities:Answer incoming calls, chats, or emails from customers in a professional...

We are seeking an experienced Senior Project Manager with a strong background in software implementation and banking operations to lead mission-critical initiatives. This role requires 10+ years of project management expertise with hands-on experience in both Agile and Waterfall methodologies and proven ability to manage cross-functional teams and...

Job Description:Familiarize CLOUD organizations and processes Guide partner on how to correctly obtain CLOUD technical support Actively respond to, track, and manage partner and their customer requirements and service requests(technical/non-technical), and push customers to resolve customer requirements as soon as possible.GoCloud Partner Development...

ResponsibilitiesGainsight Administration: Serve as the primary system administrator for the Gainsight platform. Handle all aspects of configuration, including creating and managing rules, playbooks, surveys, journey orchestrator, reports, and dashboards.System Optimization: Proactively identify opportunities to improve and enhance the Gainsight environment....

I. POSITION SUMMARYThe IT Helpdesk Specialist serves as the first line of support for all IT-related concerns across Total Philippines Corporation. This role is responsible for troubleshooting hardware, software, and network-related issues, providing technical assistance to users, maintaining IT infrastructure, and escalating complex problems to relevant...