ServiceNow Developer

4 days ago

Ortigas, Philippines SPAC Information Technology Inc. Full time ₱900,000 - ₱1,200,000 per year

Job Title: ServiceNow Developer

Location: Ortigas - Onsite

Employment Type: Full-Time

Role Overview

As a ServiceNow Developer, you'll build and improve solutions across modules like ITSM, GRC, ITAM, and Service Portal. You'll work directly with clients to deliver automation, integration, and compliance in fast-paced enterprise environments. This role offers strong growth potential, technical leadership, and exposure to key industries.

Responsibilities

  • Design and implement ServiceNow solutions across ITSM, GRC (IRM, VRM, Policy & Compliance, Audit), ITAM, and CSM
  • Develop and customize workflows, business rules, UI policies, scripts, and integrations (REST/SOAP)
  • Build and optimize portals (Employee Center, CSM), dashboards, and reports
  • Translate business needs into scalable ServiceNow solutions
  • Manage deployments, migrations, and environment configurations
  • Mentor junior developers and promote best practices
  • Support client workshops, documentation, and post-deployment activities

Qualifications

  • 2+ years of hands-on experience with ServiceNow modules (ITSM, GRC, CSM, ITAM, Service Portal)
  • Experience with custom app development, third-party integrations, and automation using REST APIs and Flow Designer
  • Strong knowledge of ITIL/ITSM processes and configuration of Incident, Change, Problem, and Request Management
  • Proficient in JavaScript, Glide Script, HTML, and ServiceNow scripting tools
  • ServiceNow CSA or CAD certification preferred
  • Strong communication and collaboration skills
  • Interest in continuous learning and delivering client value

Job Type: Permanent

Work Location: In person

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