
ServiceNow Developer
4 days ago
Job Title: ServiceNow Developer
Location: Ortigas - Onsite
Employment Type: Full-Time
Role Overview
As a ServiceNow Developer, you'll build and improve solutions across modules like ITSM, GRC, ITAM, and Service Portal. You'll work directly with clients to deliver automation, integration, and compliance in fast-paced enterprise environments. This role offers strong growth potential, technical leadership, and exposure to key industries.
Responsibilities
- Design and implement ServiceNow solutions across ITSM, GRC (IRM, VRM, Policy & Compliance, Audit), ITAM, and CSM
- Develop and customize workflows, business rules, UI policies, scripts, and integrations (REST/SOAP)
- Build and optimize portals (Employee Center, CSM), dashboards, and reports
- Translate business needs into scalable ServiceNow solutions
- Manage deployments, migrations, and environment configurations
- Mentor junior developers and promote best practices
- Support client workshops, documentation, and post-deployment activities
Qualifications
- 2+ years of hands-on experience with ServiceNow modules (ITSM, GRC, CSM, ITAM, Service Portal)
- Experience with custom app development, third-party integrations, and automation using REST APIs and Flow Designer
- Strong knowledge of ITIL/ITSM processes and configuration of Incident, Change, Problem, and Request Management
- Proficient in JavaScript, Glide Script, HTML, and ServiceNow scripting tools
- ServiceNow CSA or CAD certification preferred
- Strong communication and collaboration skills
- Interest in continuous learning and delivering client value
Job Type: Permanent
Work Location: In person
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