Employee Relations Specialist

20 hours ago


Makati City, National Capital Region, Philippines eTap INC Full time

Employee Relations Specialist

The Employee Relations Specialist manages employee relations processes by handling workplace issues, grievances, and policy matters in compliance with labor standards. This role provides supervisory-level oversight of ER cases, ensures accurate documentation, and works closely with Human Capital leadership on escalations and resolutions. The position supports policy communication, fosters a positive work environment, and contributes to employee retention through data-driven insights while ensuring ER records align with company policies and legal requirements.

Duties and Responsibilities:

  • Ensuring compliance with laws, regulations, and company policies in all compensation, benefits, and timekeeping practices.
  • Managing end-to-end processing of company benefits to provide timely and accurate disbursements.
  • Administering employee claims and payments to maintain efficiency and fairness in benefits processing.
  • Providing guidance on the availment of company-initiated benefits and government-mandated programs such as GSIS and PhilHealth.
  • Reviewing and validating payroll processes to ensure the accuracy of salary adjustments, paid time off, overtime, and other factors.
  • Maintaining integrity in the HRIS database by ensuring accurate employee records and timekeeping data.
  • Ensures compliance with labor regulations, company policies, and information security protocols.
  • Safeguards ER case files, investigation notes, and sensitive information in accordance with data protection standards.
  • Exercises authority to validate documentation, recommend corrective actions, and escalate ER risks to Human Capital leadership.
  • Monitors adherence to ER processes, internal controls, and statutory requirements.
  • Ensures safe conduct of meetings, interviews, and discussions involving employee disputes.
  • Maintains responsibility for operational decisions related to ER case handling within established guidelines.

Qualifications:

  • Bachelor's degree in Human Resources, Psychology, Behavioral Science, Business Administration, or related field.
  • Experience in employee relations, case handling, policy administration, or HR compliance work.
  • Knowledge of labor laws, grievance handling procedures, and employee relations best practices.
  • At least 2 (two) years of working experience in Human Resource specializing in Organization Development.

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person



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