Receptionist

2 weeks ago


Taguig, National Capital Region, Philippines Romlas Health Group Full time ₱264,000 - ₱276,000 per year

Job description:

Fresh Graduates are welcome to apply.

As a Wellness Coordinator, you will play a crucial role in supporting our mission to empower individuals with personalized, integrative, and holistic care. Your role is also important to support the care team in providing excellent client care and communication.

Specific Responsibilities:

A. Administrative Work (Client-related)

  1. Maintain accurate and organized client records, progress notes, and other documentation in compliance with clinic policies and legal regulations.

  2. Assist in organizing client files and streamlining client journeys, including the management of the appointment calendar of the clinic.

  3. Accept deliveries and mail, organize them to be distributed to the correct recipients, and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup.

  4. Assist in coordinating appointments, follow-ups, and referrals based on client needs and clinic protocols.

  5. Function as a cashier to receive payments from clients, as well as coordinate with accounting for financial reports.

  6. Coordinate the scheduled appointments of the clients and ensure timely payments are made prior to the availment of service.

  7. Coordinating necessary forms to be filled out by the clients and organizing these to be used by the care team.

B. Client Relations

  1. Assist the coaches in overseeing and attending to the clients while they are in the waiting area.

  2. Coordinate necessary documentation with the care team and the clients, documentations include video updates, reports, and other necessary files

  3. Collaborate with the care team to provide ongoing support and monitoring for clients, addressing any administrative or logistical concerns.

C. Sales Tracking

  1. Ensure timely tagging and updates of the sales tracker.

  2. Monitor sales tagging on the quick books and zenoti, along with the accounting lead.

  3. Issue sales invoices to the clients and coordinate with the necessary departments to ensure

continuous issuance of invoices.

D. Training and Development

  1. Participate in ongoing professional development and training opportunities to further your

knowledge of client care techniques, communication mental health, functional medicine, and

client care techniques.

  1. Attend regular team meetings and case conferences to contribute insights and stay informed

about clinic developments.

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Shift system

Education:

  • Bachelor's (Preferred)

Work Location: In person

Job Type: Full-time

Pay: Php20, Php23,000.00 per month

Work Location: In person


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