Chat Support

1-2 years in customer service/support (TikTok/ Shopee/ Lazada).Good written & verbal English and Filipino; empathetic, professional.Proficient with support tools (CRM, ticketing) & basic chat software; quick learner. (Can be trained for the software used.)Have at least basic understanding of the platform (TikTok/ Shopee / Lazada) (features, policies, and...

We are seeking a passionate and dedicated Retail Chat Support to join our team in Taguig City, Metro Manila. In this full-time role, you will be responsible for providing exceptional customer service through live chat, ensuring our customers receive the support they need to have a positive experience with our brand.What you'll be doingResponding to customer...

Key Responsibilities:Respond to customer inquiries via chat, email, or support tickets in a timely and professional mannerProvide accurate information, solutions, and support based on company policies and proceduresTroubleshoot customer issues and escalate complex cases to the appropriate team when necessaryMaintain up-to-date knowledge of products,...

Job Overview: As a Chat Support Representative, you will be answering casual messages on a fantasy-based website. You have to be able to talk to customers about all kinds of topics. Some of our clients just want to have light conversations on relationships, routines, weather, work and culture. Your identity will be kept confidential and will not be known by...

OverviewJoin to apply for the Online Chat Assistant - No Calls - Without Experience role at Orbit Teleservices.ResponsibilitiesHandle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.Accurately document customer interactions, transactions, and order details...

Job OpportunityWe are seeking a highly skilled Chat Support Specialist to join our team.Key ResponsibilitiesDeliver exceptional customer service by addressing inquiries, issues, and complaints in a timely and professional manner.Maintain accurate records of customer interactions, transactions, and order details within our system.Stay up-to-date with company...

**Job Title:** IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for delivering high-quality service and support to our customers via phone, email, and/or chat. You will become a trusted advisor and own the end-to-end management and resolution of...

OverviewJoin to apply for the Online Travel Chat Consultant role at American Express.American Express Travel & Lifestyle Services (TLS) serves American Express Card Members around the world with a full range of services, from trip planning and booking to enhancing their travel plans with tailored experiences.Impact and responsibilitiesConsulting with your...

**Job Title:** Technical Support Specialist Overview:As a Technical Support Specialist, you will be responsible for delivering high-quality service and support to our customers via phone, email, and/or chat. You will become a trusted advisor, owning the end-to-end management and resolution of issues. Your technical knowledge, problem-solving skills, and...

We are looking for an experienced customer service professional to join our team as a Mortgage Support Officer. As a key member of our support team, you will be responsible for delivering exceptional service and maintaining a high level of professionalism when assisting mortgage brokers via chat and phone.Job DescriptionThe Mortgage Support Officer will be...