
Head of Information Operations
1 week ago
Location: Philippines (Remote)
Employment Type: Full-Time, Permanent
Role Overview
We are seeking a dynamic Director of Information Operations & Insights to lead and scale our information services function. This leader will ensure that high-quality information assets fuel global go-to-market success, while embedding predictive models and actionable insights into daily operations.
Overseeing a 20-member team, the Director will balance strategy and execution—driving process innovation, building intelligence capabilities, and ensuring excellence in delivery.
Key Responsibilities- Insights & Business Impact
- Stakeholder Collaboration
- People Leadership
- Operational Excellence
- Strategic Operations & Innovation
- Success Metrics
- Insights:
Qualifications & Experience
- Proven leadership of large-scale B2B information or operations teams (15+ FTEs)
- Strong expertise in segmentation, information sourcing, enrichment, and delivery workflows
- Skilled in Salesforce, ZoomInfo, Cognism, and related platforms
- Proficiency with SQL, Excel/Google Sheets, and BI tools (Tableau, Power BI, etc.)
- Experience embedding predictive models into operational workflows
- Excellent leadership, organizational, and stakeholder management capabilities
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal
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