
POS Field Tech Team Leader
2 days ago
Tangent, the Philippines' largest non-bank POS terminal network, is hiring.
We seek qualified POS Field Technical Services Team Leader candidates to join our Go Beyond Community.
You may also send your CV/Resume to
What do you get?
- Permanent and Direct employment (Not under agency)
- Comprehensive Onboarding Training to help you improve your competencies
- Annual Performance Evaluation and salary increase based on performance/eligibility.
- HMO & Insurance upon regularization
- Career & Leadership Training Programs
JOB RESPONSIBILITIES:
- Responsible for leading a team of field technicians, providing direction, support, and performance feedback.
- Ensure that all installations, repairs, and maintenance work is completed to high standards and in compliance with client requirements.
- Act as the primary point of contact for customers regarding field service activities, addressing any concerns or issues.
- Schedule and assign tasks to team members, ensuring optimal coverage and productivity.
- Conduct regular team meetings to review performance, address issues, and discuss new procedures or updates.
- Provide technical support and guidance to field technicians, including troubleshooting and problem-solving for complex issues.
- Ensure that technicians deliver excellent customer service and maintain positive client relationships.
- Train new technicians on company procedures, technical skills, and safety protocols.
- Conduct ongoing training and professional development to keep the team updated on new technologies and best practices.
- Maintain accurate records of field service activities, including job statuses, equipment used, and time spent on each task.
- Prepare and submit regular reports on team performance, customer feedback, and any issues encountered.
- Ensure proper coordination with internal and external Customers.
JOB QUALIFICATIONS:
- Graduate of any 4-year course. Preferably courses related to IT, computer engineering, electronics, and other relevant courses.
- With at least 1 year of experience in a team leader/supervisory role in a technical services role.
- Has experience or a background in providing excellent customer service.
- Results-Oriented with Data Insights
- Strong problem-solving abilities and attention to detail.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Amenable to working overtime, holidays, and weekends as required
- Willing to do Fieldwork as needed.
- Amenable to start immediately.
-
POS Preparation Specialist
3 days ago
Ortigas, Metro Manila, Philippines Tangent Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per yearThe largest non-bank POS terminal network in the Philippines is hiring.We are looking for qualified POS Terminal Preparation Specialist candidates to join our Go Beyond Community.You may also send your CV/Resume to KEY RESPONSIBILITIESAccurately prepares, downloads, tests, and initializes requested assets for installation or replacement, including but not...
-
Team Leader/Supervisor
2 days ago
Ortigas, Philippines High Tech Smart Solution Full time ₱1,584,000 - ₱2,400,000 per yearKey ResponsibilitiesLead and supervise a team of agents handling local accounts.Monitor team performance (KPIs, quality, attendance, productivity).Provide regular coaching, training, and mentoring to team members.Handle escalations and resolve customer or client issues professionally.Prepare and analyze performance reports for management.Motivate the team to...
-
POS Field Technician
3 days ago
Manila, National Capital Region, Philippines Tangent Solutions, Inc. Full time ₱100,000 - ₱200,000 per yearCalling all IT and POS terminal enthusiastsThe largest non-bank POS terminal network in the Philippines is hiring.We are looking for 50 qualified Field Technicians in Metro Manila and the provinces.You may also send your CV/Resume to Company Industry: Payment Solutions/Information TechnologyJob level: Entry level / Associate or experiencedSalary: Metro...
-
POS Implementation and Onboarding Specialist
1 week ago
Manila, Philippines Altametrics Full timeCompany Overview:Trusted by major players throughout the industry, Altametrics has been designing and deploying infrastructure solutions renowned as best-of-breed in performance since 1997. The company philosophy is to combine software design with comprehensive consultancy and support services for business-critical applications.Our enterprise software...
-
POS Implementation and Onboarding Specialist
2 days ago
Manila, National Capital Region, Philippines Altametrics Full time ₱40,000 - ₱60,000 per yearCompany Overview:Trusted by major players throughout the industry, Altametrics has been designing and deploying infrastructure solutions renowned as best-of-breed in performance since 1997. The company philosophy is to combine software design with comprehensive consultancy and support services for business-critical applications.Our enterprise software...
-
Team Leader
1 week ago
Ortigas, Metro Manila, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per yearWe are looking for a driven and experienced Customer Service Team Leader to guide, motivate, and support a team of Customer Service Agents in delivering excellent service to customers across the USA . You will play a key role in ensuring service standards are met, compliance is observed, and the team remains engaged, productive, and customer-focused.Key...
-
Team Leader
2 days ago
Manila, National Capital Region, Philippines Infinity Outsourcing Services Full time ₱210,000 - ₱220,000 per yearStore Name: Smashing Lemons (Lam Heung Ling)Job Summary: As a Store Team Leader, you will be responsible for overseeing daily store operations, leading a team of associates, and ensuring exceptional customer service. You will play a crucial role in driving sales, maintaining store standards, and fostering a positive work environment.Qualifications:Bachelor's...
-
Team Leader
2 weeks ago
Ortigas, Philippines GeBBS Full time ₱540,000 per yearGeBBS Healthcare is looking for Team Leader to overseeing and managing the team, ensuring that every member works to their fullest potential and delivers their assigned tasks with the highest proficiency.Responsibilities:Assists in the formulation of targets for individuals and teams.Anticipates escalation and take over calls when neededProvides coaching &...
-
Roving Team Leader
2 weeks ago
Manila, Philippines GameOne PH Full timeOverview We’re Hiring: Roving Store Team Leader (Luzon Deployment) Be the backup every store can count on! As we continue to expand across Luzon, we’re in need of reliable Roving Store Team Leaders who can step in and take charge when a branch is short on staff or in need of leadership support. This role is perfect for someone flexible, dependable,...
-
team leader
4 days ago
Ortigas, Philippines ALWAYS HAPPY GREENHILLS, INC. Full time ₱180,000 - ₱240,000 per yearJob descriptionJOB RESPONSIBILITYThe job of an Team Leader involves directing, organizing, motivating and leading a sales team to achieve or exceed account-specific sales targets as well as ensure the profitability and growth of the Company's business.JOB QUALIFICATIONS:Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services...