Current jobs related to Urgent: Team Leader - Pasig, National Capital Region - Omega Healthcare Management Services Inc.

  • Team Leader

    1 week ago

    Pasig, National Capital Region, Philippines GameClub SEA Full time ₱900,000 - ₱1,200,000 per year

    Player Support Squad LeaderLocation: Onsite – Ortigas, Pasig City, PhilippinesEmployment Type: Full-TimeLevel: Team Leader / SupervisorReporting to: Player Support ManagerIndustry: Gaming / Digital EntertainmentAbout GameClubGameClub is all about great games and even greater player experiences. As we continue to grow our global community, we're building a...

  • Team Leader/OIC

    21 hours ago

    Pasig, National Capital Region, Philippines Love My Nails Inc. Full time ₱900,000 - ₱1,200,000 per year

    URGENT HIRINGQualificationsAt least College LevelAt least 1 year experience in Managerial position in Retail or Food IndustryExtensive experience providing salon services to clientsAdvanced organizational skills to manage staff, operations and financesExcellent communication and team-leading skillsDetailed knowledge of the beauty industry and customer...

  • processing team leader

    2 weeks ago

    Pasig, National Capital Region, Philippines Global Outsourcing Alliance Team, Inc. Full time ₱400,000 - ₱450,000 per year

    Role purpose:Lead the Philippines Office team by managing and overseeing the day-to-day operations. Ensure the team efficiently and effectively process all incoming workload, queries and escalations in line with our company guidelines and deadlines, ensuring a high level of professionalism and accuracy.Reports to: Key Relationships:Internal:...

  • Team Leader

    5 days ago

    Pasig, National Capital Region, Philippines Transcom Full time ₱900,000 - ₱1,200,000 per year

    Transcom is looking for talented individuals like you to join our awesome team Be the next Team Leader for our Transcom Pasig site.Join our Transcom Family as a Team LeaderThe Team Leader (TL) is directly responsible for managing product knowledge, profitability, quality, and effectiveness for his/her team. His/her daily activities primarily focus on...

  • Team Leader

    6 days ago

    Pasig, National Capital Region, Philippines Vericom Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job description:Summary:The Team Leader provides daily supervision and guidance to a team of 15-20 employees, ensuring efficient workflow, high-quality output, and a positive work environment. This role requires strong leadership, communication, and problem-solving skills to achieve team goals and contribute to overall company success.Responsibilities:Team...

  • Team Leader

    6 days ago

    Pasig, National Capital Region, Philippines Transcom Full time ₱900,000 - ₱1,200,000 per year

    Transcom is looking for talented individuals like you to join our awesome team Be the next Team Leader for our Transcom Ayala 30th site.Join our Transcom Family as a Team LeaderThe Team Leader (TL) is directly responsible for managing product knowledge, profitability, quality, and effectiveness for his/her team. His/her daily activities primarily focus on...

  • Team Leader

    5 days ago

    Pasig, National Capital Region, Philippines TaskUs Full time ₱30,000 - ₱60,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Team Leader

    2 weeks ago

    Pasig, National Capital Region, Philippines TaskUs Full time ₱900,000 - ₱1,200,000 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Team Leader

    1 week ago

    Pasig, National Capital Region, Philippines TaskUs Full time $104,000 - $130,878 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Team Leader

    2 weeks ago

    Pasig, National Capital Region, Philippines Connext Global Solutions Inc Full time $60,000 - $80,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Team Leader for a Healthcare Client who will be working with Connext's Client in the...

Urgent: Team Leader

2 weeks ago

Pasig, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time ₱30,000 - ₱60,000 per year

Job Title: Team Leader Healthcare | Ortigas, Pasig

The Team Leader monitors the call center activities, and performs customer service functions related to patient accounts. Provide recommendations to the management to improve processes. Generates and/or utilizes productivity and other tracking reports. Oversees daily work production and delegates work assignments to staff. Has to serve as a resource to staff and backup to management.

Primary Duties and Responsibilities:

  • Monitor activities of staff to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management
  • Provide basic on-the-job training for staff and serve as a resource to address questions related to the policies, processes and procedures
  • Monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques
  • Conduct performance appraisals monthly
  • Take phone calls as needed for coverage
  • Serve as point-of-contact for complaints or complicated accounts. Assist in resolving issues with accounts that are challenging to Customer Service Representatives
  • Handle elevated calls and respond to customers
  • Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable compliance requirements

Qualifications:

  • Candidate must possess at least a Bachelor's Degree of any course;
  • At least 1 year(s) of working experience in the related field (healthcare TL) is required for this position
  • Can start ASAP
  • Can work on a night shift schedule