
Spanish Speaking CSR
1 week ago
About the role
Join OfficePartners, 360 Inc. as a Spanish Speaking Customer Service Representative based in Cebu City, Cebu. This full-time role is an exciting opportunity to provide exceptional customer service to Spanish-speaking clients. You will be the voice of the company, resolving inquiries and ensuring customer satisfaction.
What you'll be doing
- Respond to inbound customer calls and emails in Spanish
- Troubleshoot customer issues and provide solutions
- Process customer orders and requests
- Maintain detailed records of customer interactions
- Escalate complex issues to the appropriate team
- Contribute to improving customer service processes and procedures
What we're looking for
- Fluency in Spanish and English
- Previous experience in a customer service or call centre role
- Strong communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to work in a fast-paced, high-volume environment
- Proficient in using computer systems and software
What we offer
At OfficePartners, 360 Inc., we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salaries, opportunities for career advancement, and a range of benefits to support your well-being. Join our team and be a part of a company that values its employees and delivers exceptional customer service.
About us
OfficePartners, 360 Inc. is a leading provider of comprehensive business solutions. With a focus on innovation and customer satisfaction, we have established a strong presence in the industry and are continuously expanding our reach. Our team of dedicated professionals is committed to delivering high-quality products and services that exceed our clients' expectations.
Apply now and take the first step towards an exciting new chapter in your career.
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