Spanish Speaking CSR

1 week ago

Cebu City, Central Visayas, Philippines OfficePartners, 360 Inc. Full time ₱180,000 - ₱360,000 per year

About the role

Join OfficePartners, 360 Inc. as a Spanish Speaking Customer Service Representative based in Cebu City, Cebu. This full-time role is an exciting opportunity to provide exceptional customer service to Spanish-speaking clients. You will be the voice of the company, resolving inquiries and ensuring customer satisfaction.

What you'll be doing

  • Respond to inbound customer calls and emails in Spanish
  • Troubleshoot customer issues and provide solutions
  • Process customer orders and requests
  • Maintain detailed records of customer interactions
  • Escalate complex issues to the appropriate team
  • Contribute to improving customer service processes and procedures

What we're looking for

  • Fluency in Spanish and English
  • Previous experience in a customer service or call centre role
  • Strong communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to work in a fast-paced, high-volume environment
  • Proficient in using computer systems and software

What we offer

At OfficePartners, 360 Inc., we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salaries, opportunities for career advancement, and a range of benefits to support your well-being. Join our team and be a part of a company that values its employees and delivers exceptional customer service.

About us

OfficePartners, 360 Inc. is a leading provider of comprehensive business solutions. With a focus on innovation and customer satisfaction, we have established a strong presence in the industry and are continuously expanding our reach. Our team of dedicated professionals is committed to delivering high-quality products and services that exceed our clients' expectations.

Apply now and take the first step towards an exciting new chapter in your career.

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