Bilingual CSR

6 hours ago

Cebu City, Philippines HawodTech Solutions Full time

To provide excellent support to the business partners and workers regarding system issues, questions,technical and general concerns. Responsible for maintaining a high level of professionalism with clients andworkers working to establish a positive rapport with every chat and email.

Key Selection Criteria

We require someone to support our growing customer support and Helpdesk team. Key tasks will include responding to emails and online chat support within our Customer Service software. This involvesfollowing the processes, procedures, productivity, quality, andtimeframebenchmarks,updating online worker profiles (within our software system) if necessary, and general businessadministration support. Key selection criteria and required experience includes:

  • Fluency in spoken & written English & Latin American Spanish
  • Customer service, administration, and technical support for customers, via email and live chat
  • Attention to detail and a methodical, systematic approach to your work (essential)
  • Resourceful and excellent problem-solving skills
  • Proven customer support experience or experience as a helpdesk specialist or customer service representative
  • Ability to multitask, prioritize and manage time effectively
  • Act as a team player and always remaining professional and courteous with customers
  • Excellent computing skills (including Excel, Word)
  • Experience with a variety of customized software applications
  • Clear and accurate communication (must have reliable, quality internet connection when required to work from home in the instance of COVID-related lockdowns)
  • Understanding of Construction, Manufacturing, Oil & Gas, Heavy Industry preferred
  • Ensure confidentiality and privacy is respected and always maintained with respect to the company, clients, staff, products, and services
#J-18808-Ljbffr

  • Arabic Bilingual CSR

    1 day ago

    Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full time ₱70,000 - ₱120,000 per year

    Job Summary:We are seeking a skilled and customer-orientedArabic Bilingual Customer Service Representative (CSR)to join our team. The ideal candidate will possess excellent communication skills in both Arabic and English, combined with a strong passion for delivering exceptional customer service. As an Arabic Bilingual CSR, you will be responsible for...

  • Arabic Bilingual CSR

    4 days ago

    Cebu City, Philippines Officepartners360 Full time

    Job Summary: We are seeking a skilled and customer-oriented Arabic Bilingual Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent communication skills in both Arabic and English, combined with a strong passion for delivering exceptional customer service. As an Arabic Bilingual CSR, you will be responsible for...

  • Arabic Bilingual CSR

    2 weeks ago

    Cebu City, Philippines Officepartners360 Full time

    Job Summary: We are seeking a skilled and customer-oriented Arabic Bilingual Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent communication skills in both Arabic and English, combined with a strong passion for delivering exceptional customer service. As an Arabic Bilingual CSR, you will be responsible for...

  • Arabic Bilingual CSR

    2 weeks ago

    Cebu City, Philippines OfficePartners360 (OP360) Full time

    Job Summary: We are seeking a skilled and customer-oriented Arabic Bilingual Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent communication skills in both Arabic and English, combined with a strong passion for delivering exceptional customer service. As an Arabic Bilingual CSR, you will be responsible for...

  • Spanish Bilingual CSR – Banking and Finance

    3 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱800,000 - ₱1,200,000 per year

    Location: G/F Tera Tower, Bridgetowne, Quezon City (near Opus Mall)Qualifications:High School Graduate (or higher)At least 2 years of experience as a Spanish Bilingual CSRPreferably with 1 year of collections experienceStrong problem-solving and communication skillsWilling to work onsite in Bridgetowne, Quezon CityWhat We Offer:Structured career path with...

  • CSR Spanish Bilingual

    2 weeks ago

    Pasay City, Philippines Career Ops with Sharmaine Full time

    Work Setup: Onsite Schedule: Night shift | Weekends off We are seeking a Spanish Bilingual CSR to handle customer inquiries and account support for retirement loan services. The role involves managing client relationships, handling calls and correspondence, promoting services, preparing reports, and supporting account strategies. Qualifications: ✔️At...

  • CSR Hiring

    3 days ago

    Cebu City, Central Visayas, Philippines MANNA WORKMAN`S AGENCY INC. Full time ₱150,000 - ₱250,000 per year

    We are looking for a motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, providing support, answering questions, and resolving issues to ensure a positive customer experience.Qualifications:High school diploma or equivalent (Associate or Bachelor's degree...

  • CSR - Bilingual Thai Speaker

    3 days ago

    Cebu City, Central Visayas, Philippines ContactPoint360 Full time ₱900,000 - ₱1,200,000 per year

    Join our CP360 Family, todayFrom Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWhy Join ContactPoint360?At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords,...

  • CSR - Spanish Bilingual

    2 weeks ago

    Quezon City, Philippines E-Solutions IT Services Full time

    Overview We are hiring a Spanish Bilingual Customer Service Representative . No prior experience required , but candidates must have a valid Spanish bilingual certification . You’ll assist customers by providing clear, professional support in both Spanish and English . Responsibilities Handle customer inquiries in Spanish and English . Provide...

  • Bilingual Arabic and English Call Center Agent

    1 day ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    TASQ is looking for on-site customer service agents in Cebu City who are fluent in both Arabic and English. The hiring process begins with a phone screening and an online IQ assessment, followed by two in-person interviews scheduled in the late afternoon or evening on-site. This position is available immediately and involves handling customer inquiries and...