Server
6 days ago
Job Summary: Store Partners (FOH) are responsible for providing exceptional customer service by performing various tasks such as order taking, serving, cashiering, and bussing. They ensure a positive dining experience for guests by maintaining a clean and organized environment, accurately processing transactions, and delivering food and beverages efficiently.
Key Responsibilities:
Order Taking:
- Greet guests warmly and present menus.
- Take food and beverage orders accurately and enter them into the POS system.
- Answer questions about the menu and provide recommendations.
- Communicate special dietary needs and preferences to the kitchen.
Serving:
- Serve food and beverages to guests promptly and courteously.
- Ensure orders are delivered accurately and attractively presented.
- Refill beverages and attend to guest needs throughout the meal.
- Clear tables and reset them for the next guests.
Cashiering:
- Process guest payments accurately using the POS system.
- Handle cash, credit card, and other forms of payment securely.
- Provide guests with accurate bills and return change as needed.
- Maintain a balanced cash drawer and report any discrepancies.
Bussing:
- Clear tables of used dishes, glasses, and utensils promptly.
- Clean and sanitize tables, chairs, and other surfaces.
- Ensure that dining areas are tidy and organized.
- Assist with setting up tables for new guests.
Key Performance Indicators (KPIs):
- Customer satisfaction ratings.
- Accuracy and speed of order taking and serving.
- Cash handling accuracy and balanced cash drawer.
- Cleanliness and organization of dining areas.
- Adherence to health and safety standards.
Skills and Competencies Required:
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to handle cash and financial transactions accurately.
- Knowledge of health and safety regulations.
- Team player with a positive attitude.
- Ability to multitask and manage time effectively.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
Forms and Documentation:
- Order Taking Form: To document guest orders accurately.
- Cash Handling Log: To record and balance cash transactions.
- Cleaning Checklist: To ensure dining areas are cleaned and sanitized regularly.
Job Type: Full-time
Pay: From Php695.00 per day + SC
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Schedule:
- Holidays
- Monday to Friday
- Overtime
- Rotational shift
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Senior High School (Preferred)
Experience:
- Front of House Staff: 1 year (Preferred)
Location:
- Taguig City (Preferred)
Job Types: Full-time, Permanent, Fresh graduate
Pay: From Php645.00 per day
Benefits:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Job Type: Full-time
Benefits:
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php19, Php25,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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