Patient Services

2 days ago

Quezon City, National Capital Region, Philippines Maxicare Health Care Full time ₱200,000 - ₱300,000 per year

Step Up into Leadership. Lead a Clinic. Drive Impact.

Are you almost a manager — and just waiting for the right opportunity to finally lead a team and run operations end-to-end? We're looking for a Clinic Operations Lead who is hungry for growth, strong in decision-making, and ready to take on a bigger leadership role. You don't need the title of "manager" today — you just need the skills, grit, and leadership presence to run a clinic with confidence.

This role is perfect for:

  • Senior Nurses with emerging leadership experience
  • BPO Team Leads ready for a career shift into healthcare
  • Assistant Branch Managers from retail, pharmacies, diagnostics, or service centers
  • HR/Admin Supervisors with strong operations and people-management exposure
  • If you love improving systems, developing people, and keeping operations running like a well-oiled machine — this is your chance to grow into a strategic, high-impact leader.

What You'll Do

You will be the operational captain of the clinic — ensuring that the entire front-of-house and back-end workflow runs smoothly:

  • Lead and coach the clinic team to deliver warm, efficient, patient-centered service
  • Streamline workflows to improve speed, quality, and daily output
  • Translate business goals into clear, actionable operational plans
  • Solve problems on the spot and prevent issues before they escalate
  • Handle staff concerns with fairness, empathy, and strong follow-through
  • Manage performance metrics and implement continuous improvements
  • Set the tone for a disciplined, organized, engaged, high-performing team
  • Ensure service standards are consistently met
  • Partner with cross-functional teams to roll out new processes or upgrades

Qualifications

Education:

  • Graduate of any 4-year course(Nursing or healthcare-related degree is a plus but not required)

Experience / Background We're Targeting:

We strongly encourage candidates from any of the following backgrounds:

  • Senior or charge nurses with informal leadership experience
  • BPO team leaders or workforce supervisors
  • Assistant branch managers (pharmacy, diagnostics, retail, clinics, service brands)
  • Ops, HR, or admin supervisors in fast-paced environments

You are a great fit if you have:

  • At least 3–4 years' work experience in an operations-heavy role
  • Experience leading small teams or mentoring/junior supervision
  • Strong confidence in decision-making and solving day-to-day issues
  • Experience handling metrics, customer concerns, and team performance
  • A "fix it, improve it, scale it" mindset
  • Strong org skills and computer proficiency

Traits We're Looking For

  • Hungry for growth and ready to take the next leadership step
  • Energetic, dependable, and hands-on
  • Calm under pressure; firm yet compassionate
  • Loves organizing people, processes, and daily operations
  • Willing to work rotational shifts (5-day work week)

Available Locations:

  • Imus
  • Cebu
  • Cubao
  • Malolos
  • Otis, Malate
  • Paranaque
  • Binan, Laguna
  • General Trias, Cavite
  • Malabon
  • Makati
  • San Pablo, Laguna
  • San Pedro, Laguna
  • Sta. Rosa, Laguna
  • Sto. Tomas, Batangas
  • Tarlac
  • Nueva Ecija

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