Spanish Bilingual Agent
2 days ago
DESCRIPTION
Bilingual Customer Service Representatives provide customer service in English and a foreign language.
RESPONSIBILITIES
● Communicate with customers and provide them with necessary information on various products and services
● Handle both inbound and outbound call programs
● Make inbound and outbound calls in response to customer inquiries
● Capture additional information from the customer, screening the customer for their interest in the client's product or service, and/or warm transferring the customer to a provider of a service
● Work on a single program or be asked to handle several programs during a typical work day
● Other duties that may be assigned from time to time
● Candidate must have a bachelor's degree or Post Graduate Diploma/Master's Degree For checking on stages of interview
● Own Device
Technical Requirements:
Personal Computer (Desktop or Laptop) with a working web camera or built-in camera
Noise-cancelling headset
Wired main internet connection with at least 50 Mbps for both uploads and downloads
Local Area Network (LAN) cable
Backup internet connection
Minimum 8 GB of RAM
Processor Requirements:
Intel: Core i3, 9th Gen or higher
AMD: Ryzen 3, 3200g or higher
Operating System: Windows 11"
Job Type: Full-time
Pay: Php40, Php60,000.00 per month
Work Location: Remote
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