Spanish Bilingual Agent

6 days ago

Work from Home, Philippines Aspiree Inc. Full time ₱40,000 - ₱50,000 per year

Position Overview

  • Bilingual Customer Service Representatives provide customer service in English and a

foreign language.


Responsibilities:

  • Communicate with customers and provide them with necessary information on various products and services
  • Handle both inbound and outbound call programs
  • Make inbound and outbound calls in response to customer inquiries
  • Capture additional information from the customer, screening the customer for their interest in the client's product or service, and/or warm transferring the customer to a provider of a service
  • Work on a single program or be asked to handle several programs during a typical work day
  • Other duties that may be assigned from time to time

Qualifications:

  • Exceptional verbal communication skills in both specified languages.
  • Good computer skills
  • Active listening skills and attention to details.
  • Experience in the same role for at least 2 years.
  • WFH Ready with own equipment and with a stable internet connection of at least 50mbps

Own Device Technical Requirements:

  • Personal Computer (Desktop or Laptop) with a working web camera or built-in camera
  • Noise-cancelling headset
  • Wired main internet connection with at least 50 Mbps for both uploads and downloads
  • Local Area Network (LAN) cable
  • Backup internet connection
  • Minimum 8 GB of RAM

Processor Requirements:

  • Intel: Core i3, 9th Gen or higher
  • AMD: Ryzen 3, 3200g or higher
  • Operating System: Windows 11

Work Setup: Remote

Benefits:

  • Php40,000 - Php50,000 Language Premium depending on proficiency or certificate
  • 15% Night Differential for work between 10pm - 6am
  • Php1,500.00 Perfect Attendance Bonus
  • Php750 Utility Allowance (1,500 upon regularization)
  • Php1,500 De Minimis (2,000 upon regularization)
  • Php5,000.00 Signing Bonus
  • Php2,500.00 Milestone Bonus

Job Types: Full-time, Permanent

Benefits:

  • Work from home

Application Question(s):

  • Do you have your own equipment (with Windows 11 OS) and internet connection?

Experience:

  • customer service: 2 years (Preferred)

Language:

  • Spanish (Required)

Work Location: Remote

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