Customer Service Support| DAY SHIFT| ONSITE| HMO on Day 1
3 days ago
Job Description:
- Provide support to external Chevron customers by answering queries and resolving issues related to pricing, billing, delivery, etc.
- Assist external Chevron customers in utilizing Chevron portals and systems for user registration, updating information, etc.
- Process basic order to cash activities for external Chevron customers
- Maintain master data related to materials, pricing, surcharges, etc.
- Assist internal stakeholders in investigating and resolving issues related to master data, pricing, billing, and systems.
- Prepare, review and generate straightforward contracts and incentives for existing and new Chevron customers.
- Generate reports on price expiration, maintenance, updates, etc.
- Utilize MS platform productivity tools
- Seek guidance from subject matter experts when necessary
Qualifications:
- Bachelor's Degree in business-related courses or equivalent degree
- With at least 2 years relevant experience
- Proficient in the use of MS Office applications
- Excellent oral and written communication skills.
- Strong interpersonal, organizational, analytical and problem-solving skills
- Can deliver effective presentations across a multi-cultural customer base
- Willing to work onsite at Ayala Avenue, Makati
- Willing to work in a DAY SHIFT Schedule
- Willing to START ASAP
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