Assistant Front Office Manager
2 weeks ago
- To assist the Front Office Manager in managing and supervising the operations and maintaining the highest occupancy.
- Works closely with all departments, especially with Sales and Banquet, and ensures that tours, groups, conventions or cooperate clients are handled properly.
- Reviews, maintains and amends systems and procedures within the department.
- Assist in greeting and escorting important or very important guests (VIP).
- Support training programs and trains staff in accordance with company standards and policies.
- Handles guest complaints professionally.
- Prepares all reports as required.
- Inspects all areas of the operation for cleanliness and security.
- Is familiar with company policies and standards (Rooms & Guest Services policies and emergency procedures).
- Performs other duties as assigned by Rooms & Guest Services Manager or EAM.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Employee discount
- Opportunities for promotion
- Staff meals provided
Ability to commute/relocate:
- Compostela (Compostela Valley, Davao): Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Front Office Supervisory: 3 years (Preferred)
Work Location: In person
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