Sales Coordinator
4 days ago
Job Description:
- Act as the primary contact of customer and respond promptly to any query, concern or problem.
- Builds positive relationship with customer. Comprehend customer requirements and make appropriate recommendations and briefings.
- Present product demonstration, promote and sell products or services using solid arguments to existing and prospect customers.
- Prepare and deliver quotations to customers in line with the sales process.
- Identify appropriate prospects, set appointments, make effective qualifying sales calls and manage sales cycle to close new business.
- Perform cost-benefit and needs analysis of existing or potential customers to meet their needs.
- Coordinate with sales team to ensure company quotas and standards are being met, perform market research and make regular competitor monitoring.
- Help accounting department to follow up overdue accounts.
- Analyze the territory or market's potential, track sales and status reports.
- Working with various departments within the company to pull together resources for sales presentations when needed.
- Monitor the team's progress, identify shortcomings and propose improvements.
- Assist in the preparation and organizing of promotional material or events.
- Utilizing company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form.
- Maintains confidentiality of documents.
- Ensure all orders are complete and inform clients of unforeseen delays or problems.
- Ensure excellent service standards and maintain high customer satisfaction.
- Respond to complaints from customers and give after-sales support when requested.
- Coordinate with technical team to resolve technical issues.
- Flexible and adaptive in any tasks that will help in developing and improving the department's management.
- Perform other task assigned by the Branch Manager as the need arises.
Schedule: Monday to Saturday 8:30 am to 5:30 pm
Job Type: Full-time
Benefits:
- Paid training
Language:
- English (Preferred)
Work Location: In person
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