CS Operation Team Leader

4 days ago

Paranaque City, Calabarzon, Philippines DigiPlus Interactive Corp Full time ₱900,000 - ₱1,200,000 per year

Job Requirements:

Experience

  • A minimum of 2yrs Experience as Customer Service Team Leader is REQUIRED.

Longer experience is a plus.

  • Preferably with background in Gaming Industry is a plus
  • Preferably with Voice/Chat and Email Experience.

Require skills/abilities:

  • Willing and able to work on Shifting Schedule.
  • Willing to work in a Gaming Industry
  • Willing and able to work ONSITE / In-Office Daily.
  • Experienced in handling Voice/Chat and Email Line of Business.
  • Has deep understanding of Contact Center / Call Centers – Customer Service.
  • Highly Motivated leader that believes in Coaching and Develop his/her team members to achieve exceeding performance expectations.
  • Strong Communication skills both Written and Verbal on both English and Tagalog Language.
  • Ability to identify process improvements to achieve daily operational efficiency.

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