
Customer Service Team Leader
3 days ago
ONSITE INTERVIEW
Job Requirements:
Experience
- A minimum of 2yrs Experience as Customer Service Team Leader is REQUIRED.
Longer experience is a plus.
- Preferably with background in Gaming Industry is a plus
- Preferably with Voice/Chat and Email Experience.
Require skills/abilities:
- Willing and able to work on Shifting Schedule.
- Willing to work in a Gaming Industry
- Willing and able to work ONSITE / In-Office Daily.
- Experienced in handling Voice/Chat and Email Line of Business.
- Has deep understanding of Contact Center / Call Centers – Customer Service.
- Highly Motivated leader that believes in Coaching and Develop his/her team members to achieve exceeding performance expectations.
- Strong Communication skills both Written and Verbal on both English and Tagalog Language.
- Ability to identify process improvements to achieve daily operational efficiency.
Job Type: Full-time
Pay: Php30, Php40,000.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Life insurance
Ability to commute/relocate:
- Parañaque: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Team Leader: 2 years (Required)
Location:
- Parañaque (Preferred)
Work Location: In person
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