
team leader
2 days ago
Position Summary:
The Team Leader is responsible for supervising daily operations in the food service area. They ensure excellent customer service, maintain food quality and hygiene standards, and lead the team to meet performance goals.
Key Responsibilities:
- Supervise and support food service crew during shifts
- Ensure customer satisfaction by providing fast and friendly service
- Monitor food preparation and cleanliness according to safety standards
- Train new staff and assist in ongoing staff development
- Manage shift schedules and delegate tasks
- Handle customer concerns or complaints professionally
- Ensure proper stock levels and assist with inventory checks
- Report issues to the supervisor or manager as needed
Qualifications:
- High school graduate or equivalent
- At least 1–2 years of experience in food service (leadership experience is a plus)
- Good communication and people management skills
- Ability to work under pressure and in a fast-paced environment
- Basic knowledge of food safety and hygiene practices
- Willing to work flexible hours, including weekends and holidays
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