Remote Migration Specialist

• Full-time Position

• Work Schedule: 7 am to 4 pm PHST

• Permanent Remote/ Freelance

Our client is a migration company that provides exceptional service to help clients find the best pathway when they embark on their journey to Australia. They provide honest, timely, and expert advice to achieve a stress-free migration outcome and enable clients to experience the lifestyle and opportunities the country has to offer.

The company is seeking to add migration assistant who is passionate about making a difference and has a genuine interest in Australian Migration Law.

· Manage the complete client journey from initial skill assessment through to submission of Expression of Interest (EOI), Registration of Interest (ROI), and final visa application.

· Serve as the main point of contact for all VETASSESS and Subclass 482 visa-related inquiries and concerns.

· Confirm and finalize nominated occupations for VETASSESS applications after assessing clients' eligibility and documentation.

· Monitor and stay up to date with changing eligibility criteria and immigration requirements across various Australian states and territories.

· Review and verify client documents to ensure they meet the required standards for VETASSESS skill assessments.

· Conduct comprehensive assessments of clients' eligibility for state nomination, ensuring alignment with current migration policies.

· Provide clear, timely, and professional communication to clients via email, phone, and online chat.

· Ensure high levels of client satisfaction by proactively resolving concerns and providing transparent guidance.

· Build and maintain strong, trust-based relationships with clients throughout the assessment and visa application process.

· Maintain accurate and organized records of all client communications, eligibility assessments, and resolutions.

· Process and manage refund requests for clients deemed ineligible based on skill assessment or state nomination results.

Qualifications:

• 1-2 years' experience in AUS Immigration Process and has excellent administrative experience filing for visa documents, end-to-end process.

· Strong knowledge of Australian migration policies and procedures, particularly VETASSESS and 482 visa pathways.

· Excellent communication skills, both written and verbal.

· High attention to detail and organizational ability.

· Experience in client service or immigration consulting (preferred).

· Ability to adapt to changing regulations and work under tight deadlines.

· Any CRM experience will be ideal.

TECHNICAL REQUIREMENTS (MUST HAVE)

• Has own equipment (Laptop or Desktop) at least core i3 or i5 and a back-up equipment

• Stable internet connection (at least 50 to 100 MBPS upload and download)

• Conducive home-office work set-up and noise canceling headset.

Job Types: Full-time, Permanent

Pay: Php35, Php40,000.00 per month

Benefits:

• Opportunities for promotion

• Paid training

• Work from home

Schedule:

• 8 hour shift

• Day shift

• Fixed shift

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• AUS Visa Processing: 2 years (Required)

• Skilled Worker Visa (AUS): 1 year (Preferred)

• Employer or Tourist AUS Visa: 1 year (Preferred)

Work Location: Remote

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

Work from home

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• end-to-end Australian Visa processing: 2 years (Required)

• processing Visa 482: 2 years (Required)

Language:

• English (Required)

Work Location: Remote