Global Help Desk Level 1

3 days ago

Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱299 - ₱399 per year

What you'll be doing

  • Respond to user requests and incidents through phone, email, or ticketing system
  • Diagnose and resolve common software and hardware issues
  • Provide end-user training and guidance on the use of IT systems and applications
  • Escalate complex issues to higher-level support teams as needed
  • Maintain accurate records and documentation of all support activities
  • Continuously improve IT service delivery through process optimization

What we're looking for

  • Minimum_ 1-3 years of experience in an IT service desk or helpdesk role_
  • At least HS Grad.
  • Strong troubleshooting and problem-solving skills
  • Can Start ASAP.
  • Good understanding of common software, hardware, and network technologies
  • Excellent communication and customer service skills
  • Ability to work effectively in a team and independently
  • Familiarity with IT service management principles and best practices

Job Types: Full-time, Permanent

Pay: Up to Php33,400.00 per month

Benefits:

  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • Highest educational attainment:
  • Total Service desk experience in BPO International voice set-up:
  • Total Service now experience in contact center environment:
  • Unemployed:

Education:

  • Senior High School (Required)

Experience:

  • BPO ITSD : 1 year (Required)

Language:

  • English (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

  • IT Help Desk Associate

    1 day ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full time ₱480,000 per year

    IT Help Desk AssociateLocation: Onsite – Quezon City | Shifting / Night ShiftTake the next step in your IT career and join our team as an IT Help Desk Associate.In this role, you will serve as the first line of support for global clients, addressing technical concerns such as troubleshooting, account management, and system-related issues. You will play an...

  • L1 Help Desk Analyst

    3 weeks ago

    Quezon City, National Capital Region, Philippines ECLARO Full time

    OverviewRole: L1 Help Desk AnalystPosition Summary: The Level 1 Help Desk Analyst provides first-line technical support to internal employees, resolving basic hardware and software issues. This role is essential in ensuring smooth day-to-day IT operations and maintaining high level of user satisfaction.Key ResponsibilitiesRespond to help desk tickets,...

  • IT Help Desk Level 1

    3 days ago

    Makati City, National Capital Region, Philippines H.I.S GLOBAL BUSINESS, INC. Full time ₱400,000 - ₱600,000 per year

    Duties and Responsibilities:Setup, configure, maintain, and troubleshoot networking equipment including CCTV's.Setup, configure, maintain, and troubleshoot desktop, laptops, and servers.Preparation of Laptops and devices for onboarding employees.IT orientation for onboarding employees.Provide prompt and accurate reports on the status of the IT...

  • Level 1

    3 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱150,000 - ₱480,000 per year

    As a Service Desk / Help Desk Specialist, you will play a vital role in providing efficient and effective IT support to our customers, ensuring their technology needs are met and resolved in a timely manner.Location: Eton, Centris, QC.Job Description:Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing...

  • IT Help Desk Engineer

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Nogle Full time ₱1,200,000 - ₱2,400,000 per year

    Nogle Philippines Inc.is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which is tailored to the unique needs of global financial technology firms. Nogle Philippines Inc. offers several key operations positions, enabling the delivery of cutting-edge technology and tailored...

  • IT Service Desk

    3 days ago

    Quezon City, National Capital Region, Philippines Nezda Global PH Full time ₱480,000 per year

    URGENT HIRING: IT SERVICE DESK2 Interviews Only via MS Teams. Earn Up to PHP 40,000 MonthlyPosition: IT Service DeskLocation: Eton Centris, Quezon CityWork Setup: Onsite | Night ShiftStart Date: September 2025Qualifications.At least a High School GraduateMinimum of 2 years IT Service Desk experience in an international/BPO settingProficient in ServiceNow and...

  • Information Technology Help Desk

    2 weeks ago

    Quezon City, National Capital Region, Philippines IMTENAN Group Full time

    OverviewTalent Acquisition | Hiring & Onboarding | IMTENAN GroupJoin Imtenan Group as an IT Help Desk - Immediate Hiring.Location: Obour City, CairoEmployment Type: Full-TimeImtenan is an Egyptian brand focused on the production and retail sale of nutritional and healthy products including natural foods, diet, energy, immunity and skin-care products, as well...

  • Service desk/ Help Desk 1- Centris site

    3 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱300,000 - ₱600,000 per year

    Location: Cyberpod, EDSA Cor Quezon Ave, Pinahan, Quezon City, 1100 Metro ManilaRequired for Service Desk Analyst L1Willing to work in 24x7 shiftsTo provide 1st line technical support; answering support queries via phone, email, Chat and WebTo maintain a high degree of customer service for all support queries and adhere to all service management...

  • Service Desk Engineer Level 1

    3 weeks ago

    Makati City, National Capital Region, Philippines Exigo Tech Full time

    Service Desk Engineer Level 1Exigo Tech is a Sydney-based Technology Solutions Provider focused on providing solutions in three primary verticals: Infrastructure, Cloud, and Application to businesses across Australia. We help companies reach operational efficiencies by empowering them with technology solutions that drive their business processes.The...

  • Help Desk Support

    3 days ago

    Makati City, National Capital Region, Philippines NEW CANAAN INSURANCE AGENCY Full time ₱800,000 - ₱1,200,000 per year

    Position: Help Desk SupportLocation: Makati CityThe Help Desk Support will serve as the first point of contact for clients' inquiries and concerns related to Life Insurance, HMO/Medical benefits, and Personal Accident Insurance. This role ensures timely resolution, accurate information dissemination, and efficient coordination with providers and internal...