Global Help Desk Level 1

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

ResponsibilitiesDescription*Duties and Responsibilities*Provide leadership to the Global Service Desk team to ensure proper levels of customer service are continuously delivered, and ensure maximum engagement of the Global Service Desk Team in a 24x7 operating environment.Ensure that incident and request management procedures are adhered to by monitoring...

Duties and Responsibilities:Setup, configure, maintain, and troubleshoot networking equipment including CCTV's.Setup, configure, maintain, and troubleshoot desktop, laptops, and servers.Preparation of Laptops and devices for onboarding employees.IT orientation for onboarding employees.Provide prompt and accurate reports on the status of the IT...

As a Service Desk / Help Desk Specialist, you will play a vital role in providing efficient and effective IT support to our customers, ensuring their technology needs are met and resolved in a timely manner.Location: Eton, Centris, QC.Job Description:Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing...

This is a remote position. SUMMARY We are seeking a dedicated and customer-focused Level 1 Service Desk Technician to provide frontline IT support for a wide range of clients. This role serves as the first point of contact for users encountering hardware, software, and application-related issues. The ideal candidate combines technical knowledge with strong...

URGENT HIRING: IT SERVICE DESK2 Interviews Only via MS Teams. Earn Up to PHP 40,000 MonthlyPosition: IT Service DeskLocation: Eton Centris, Quezon CityWork Setup: Onsite | Night ShiftStart Date: September 2025Qualifications.At least a High School GraduateMinimum of 2 years IT Service Desk experience in an international/BPO settingProficient in ServiceNow and...

Job SummaryWe are seeking a skilled Service Desk Professional to join our Business SaaS team. This role involves providing end-to-end management of clients, including first-level support, incident recording, and report production.Key Responsibilities:Provide Help Desk support as a single point of contact for internal and external clients.Assess customer...

Location: Cyberpod, EDSA Cor Quezon Ave, Pinahan, Quezon City, 1100 Metro ManilaRequired for Service Desk Analyst L1Willing to work in 24x7 shiftsTo provide 1st line technical support; answering support queries via phone, email, Chat and WebTo maintain a high degree of customer service for all support queries and adhere to all service management...

Position: Help Desk SupportLocation: Makati CityThe Help Desk Support will serve as the first point of contact for clients' inquiries and concerns related to Life Insurance, HMO/Medical benefits, and Personal Accident Insurance. This role ensures timely resolution, accurate information dissemination, and efficient coordination with providers and internal...

**Job Title:** Help Desk Support Specialist We are seeking a highly skilled and detail-oriented Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to employees and clients. Key Responsibilities: Manage IT Service Desk: Provide remote support and...